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Expensive and rude if you need last minute service by Jolie - 03/08/2009
I called First Call when I ran out of oil on a weekend because I had heard they would deliver on the weekends if it was an emergency. I was sick with a cold, have arthritis, and live in a big drafty house built in the '20's. I figured I had a pretty sympathetic case. The dispatcher on the phone certainly didn't think so and made it pretty clear that was how she felt. She flatly told me: "we do deliver oil on weekends but there is a minimum order of 300 gallons and a $75 delivery charge." My oil tank doesn't even hold 300 gallons and I am surviving on very little income but that didn't matter to her either. These people are rude and only care about money. Customer service is not a priority. That dispatcher could have been a lot nicer to me, but instead acted like I was lying and/or wasting her time. I then called the people who normally deliver my oil (Priestly

Great Service by Tigard - Go - 12/07/2007
I called about getting some oil for my house in SE PDX. I was helped out a lot and the CSR helped me and answered all of my questions. She even told me that another company was slightly cheaper if I was to pay cash. Over all this was a great company and will always go with them first.