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PHOTOS AND VIDEOS (12)
Do not use this company!
by pam , 02/11/2012
I had a terrible experience with Michael Hopfner and Firewall Pest Control. He said no contract and he would come to the house as often as needed. He did return one other time after not fixing the problem but then I called and called without any response until he showed up at my door last week for my quarterly maintenance. I told him I was not interested but he said since he had to come back to my house last time I owed him $70 more. He is unprofessional and unethical.
by Selena , 11/04/2011
Thank you for coming out later in the evening the same day I called to handle the hornets coming inside my home.
CAUTION! More than Disappointing
by Kathy , 02/10/2012
My rating for Firewall Pest Control & Mike (in particular) is 0/5 due to the fact he did not complete services and was a no-show/non-responsive to calls & emails. He is a nice enough guy on the phone and I had high hopes that he would be able to help, however, he can't do that if he doesn't go into the crawl space, set traps, show up as scheduled, return phone calls & emails. His professionalism is lacking and extremely disappointing. Much time & energy was wasted on him and in the end, I need to seek the services of another provider. I would NOT recommend him. Again, nice enough guy on the phone, but terrible professionalism, customer service & follow through. I would recommend you use another reputable & reliable company like Whitworth Pest Control. And if you do choose to use him, I caution you strongly and urge you to pay via paypal or credit card to protect yourself if needed. His prices are very attractive, but I guess I should heed that saying "you get what you pay for".
by Richard C , 11/21/2011
Pest problem is gone.... Thank you.
I like the affordable $79 quarterly plan
by MichaelD , 11/02/2011
I like the affordable $79 quarterly plan. Mike guarantees all pests to be handled and if there is a problem in between services he comes out free. I like knowing I am routinely covered from all pests.
by Johanna , 10/06/2011
They took care of my pest problem and even followed up with me to make sure it was gone.
Great customer service
by JohnnyL , 11/02/2011
Low cost pest control with direct contact to the pest control guy.
Removed the tiny little ants in my home.
by TopKnee , 11/02/2011
What more is there to say. He handled the pest problem the first time.
No pests now
by Warrensee132 , 11/02/2011
No pest now after calling them. Easy to get ahold of
by The Abso , 11/02/2011
They were fast and very efficient they were on time and knew what my problem was and figured it out