Tres Lagunas Fire Incident Management Support by
THe NM Imcident Management Team had excellent service from the Fedex-Kinkos store. We had no copy service initially for the Tres Lagunas Fire and called upon this store to provide photocopies of the Incident Action Plan. The manager went above and beyond the call of the store and opened after hours (midnight to 3:00am) so the firefighters could have written direction for the strategy and tactics for supressing the fire.
they lie, they don't deliver when they are suppose to, their drivers are incompetenthorrible service by
they lie, they say they attempted to deliver and didn't, I go on line to have it held at an office and they still try and deliver, the office knows nothing, hold times for fed ex are miserable, no one knows anything, one driver wanted to leave the package at a local bar, no delivery attempt notice at home, they never try and reach you, the on line section where you leave an email never works, they don't send updates, generally they are incompetent I dread when I hear I have a fed ex package coming
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