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Avoid the Fast Water Heater Co. by rlsteuben - 11/28/2007
Fast Water Heater Co. installed a water heater that I purchased thru Home Depot. What a mistake! They wanted to add all sorts of ridiculous charges that were blatant gouging. For instance, they wanted to charge an additional $60 because of "poor access". The woman on the phone said they needed at least 2.5' wide access, and the access was almost 4' wide! They wanted to add charges for steps down to the lower level of the house--there were 5 steps--but the office said there was no charge for up to 8 steps. They wanted to charge $85. for a drain pan they said was required by code, but it was in a basement where a drain pan would do no good, and anyway Home Depot's drain pans cost only $10.

All told, they wanted to jack the price up by more than $300. beyond what Home Depot said was the installation fee. I would avoid this company at all costs. If it means going somewhere other than Home Depot...do it!