I hate going to the doctor. Wonderful and I will go again. by
I wish I could use them for primary care. Did not experience any unpleasant staff. Helpful and educational. I've read the nasty reviews, ignore them, not accurate. Recommended by two different people, they didn't praise them enough.
Great staff!!! by
Their staff is incredible! Front desk personnel are very friendly, the nurses are very knowledgeable and patient, and Dr. Kenneth Raper is very knowledgeable and talented. Not only is he a MD, but he is a DOO, which means he is a doctor and chiropractor all rolled up into one person! His adjustments are GREAT!!!
Happy patients by
We use this urgent care frequently and I have never been disappointed by Dr. Raper or his staff. I am so glad to have them close to home!
Thank you, Urgent Care by
I like to go to the Falcon Urgent care. I have three sons and all of them ended up getting strep. The doctors here are very helpful and have been very caring and compassionate to me and my kids. My middle son also has T1 diabeties and they have always been EXTREAMLY helpful in his care. Thank you Falcon Urgent Care. You are AWSOME!!!!(PS/ If you are looking for an urgent care, this is the place. dont let the other comments change your mind. It is very petty that people have no regards/understanding that in this life it is not all about them. there is an ER if you need that HENCE the first word *Emergance* take your kid there if you cant wait ) * my wait for an ear infection at ER 3hours*
Satisfied With Care by
Happy Customer -
I love going to this Urgent Care Facility. What many people forget is that they ARE NOT the only people in the world. I have gone to MANY of the other Urgent Care facilities and the wait just depends on situation, how many are before you..etc...Yes, there have been times where I have noticed a few front office actions that I thought were inappropriate, but overall, they are great! Also, due to the size of facility, it makes such things more noticeable.
Referral for URGENT care?? by
I was told by the staff that I needed my daughter's pediatrician's office to call in a referral so that they could see her for a strep test. If her pediatrician could see her right away, I wouldn't have had to go to "urgent" care in the first place. Would have been better off heading to an ER, I guess.
wait way too long by
not happy -
We took our little boy for a very painful ear infection. Made us wait over an hour and we finally gave up and left. It ridiculous to make a child who is in distress to wait an hour for nothing.
Summer visit by
We visited over the summer for an ear infection and our daughter prefers the doctor she saw here over her regular primary physician. It was a younger male doctor (sorry, can't remember the name) and he was quick, thorough, and courteous the entire visit. We were extremely pleased with our visit as this was our first visit to an urgent care facility and ask for a referral here when our primary doctor is not available.
medical professional by
@ Sharla: I guess you have never held a job recently where health insurance is involved. So complicated. If all you have to fuss about is poor handwriting and a check not cashed for a whopping ten dollars, then it is time you find something to do with your life other than trash working people.
Nice doc, awful support staff by
Extremely unprofessional office staff. First bill for services was received 11 mths after visit with nasty "2nd notice" messages in poor handwriting. When contacted, office staff displayed their poor organizational skills and sour attitude. 3 mths later and check is still not cashed but office says account current. The doctor is kind and soft spoken, which explains his staffing woes.
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