shady company, with poor service, and highway robbery cost! by
Locked out of our house called the company at 6 pm. Told them I would meet them at 8 pm. after several calls they were running late. he finally arrived at 9:30....at that point our only other option was to call a different company and begin the waiting game again. It took him all but 2 seconds to open the door...he was going to jam a screw driver between the door frame and the door to open the bottom lock and damage the door frame, luckily the pressure pads he used to make a gap popped the door open. And how much was my 1 1/2 hour late lock smith that took 2 seconds to open the door? $150! To compare....the last time I had to use a lock smith was earlier this year and the guy had to cut a lock off our storage unit with an angle grinder...took 15 minutes of work, showed up on time, and only charged us $45.
Caution -Phoney Locksmiths by
Your Mother -
These guys just have a call center and aren't even locksmiths. Don't trust them with your visa #! Call someone local who belongs to the association.
Find someone local by
Mike D -
After asking for lots of info they said they don't service my area.I asked them where they are located and they let me know NEW YORK!!!
Scam locksmith? by
This company is NOT a local company and their claim to respond in 25 minutes is preposterous. There are many other LOCAL PROFESSIONAL locksmiths available in the area, without "877" or "888" phone prefixes. I recommend Anytime Lock
Answering service said they don't serve my area of eugene by
Greg Raymond Nye -
After a long phone wait they said they don't service eugene. They are not from around here.
Don't call by
Left stranded -
I called to get 2 locks replaced and they told me they would be out in 30-45 minutes. Then they called back and said it would be 2-3 hours. It has been 4 1/2 hours and no one has shown up. I have tried to call the number back and no one answers. This is bad business. I would go elsewhere.
View all reviews for Expert Lock-Smith 24/7 Emergency Service