Told my 15 year that she may die!!!!
by Rick , 12/10/2013
Brought my daughter in for a bad headache and the Doc said that she may have Spinal Menengitus and that we needed to take her to Health Park for a spinal tap....what a crook....must be getting a kick back for referrals for people with insurance.....Went to leave and he told me that he had set up an appointment with Health Park and that they were waiting for us...I said no, and he said "Sir, she has a potentially LIFE THREATENING DISEASE!!!"
Horrible Service, Wait Time & Attitude
by kim , 01/15/2013
My daughter waited two hours to see a nurse for treatment of the flu. Funny how she was called in right after I called to complain about the wait time. I was told that 2 hours is not a bad wait time-it's usually over 3 hours!! Person on the phone was not helpful, like she was doing me a favor.Estero Urgent Care Center, you need to polish up your business practice or you will loose all potential patients who read these reviews.
by kt , 11/07/2012
Do not go here; the place is very dirty, staff is nasty and even the nurses and doctors are very unprofessional (we overheard them talking about going drinking the night before while they kept me waiting with three kids).Came here for foot pain, the doctor gave me five possibilities (no diagnosis) and offered to give me a shot for pain; I declined but they billed my insurance company anyway. When I called they declined to take it off the bill. During my insurance company's investigation, they sent the bill to collections. There is an urgent care in a professional medical building right down the street. Stay away from this place.
bad practice .....
by Never Shoevel Snow , 08/17/2012
went there one time-did not have insurance- paid $66 - got good service, doc was knowledgeable, fixed problem ... so had to go again, this time w/ ins - $189.00!!! WTF?questioned billing practices as the 189 charge is not posted on large board right in front of desk ... baitch gave me some BS about what the doc feels you should be charged ... didn't see the doc first, they took CC and billed the 189 ...well ... wife freaked out ... bit of a yelling match ... didn't get to see the doc - they did credit the 189 ..advice - couple of things: seems if you're white and have ins go somewhere else or don't show your ins card and pay the 66 ...we went down the road - corkscrew and three oaks - there is an urgent care there - totally different attitude - pricing seemed better as well - they also accepted our ins ...f these pos - unless your last name is rodriquez and are on welfare
Bad flu shot makes people sick instead of healthy...
by Unhappy patient , 01/12/2012
and when you go back to get treatment, they charge you $66 to fix what they "broke"...