PHOTOS AND VIDEOS (3)
Don't do warranties here
by unhappy customer , 05/11/2015
I would recommend that you NEVER take any of your fishing gear to this store to be submitted for warranty. the proprietor is your best friend when you're purchasing his goods, but is apathetic and lackluster at best when it comes to taking care of warranty issues on past purchases. Turn times are much longer than what are promised by the owner, and when you call or stop by to check on the shipping status not only does he treat you like a nuisance, he makes up stories as to where it's at and when it will arrive. Horrible service after the sale!!!
best fly shop in Montana
by Rand , 09/06/2011
I have been going to Rich's shop since he opened.....he keeps adding more fly tying materials...it is by far the best selection I have seen...if he doesn't have it ... he will have it for you the next day........he knows his stuff and is willing to share it. thumbs up. there is no uppity feeling here....just willingness to serve the angler.
by Pete , 08/07/2011
What a cool guy. Loves to fish and loves his Heavy Metal. What's not to like!On our way back for a week in the Beartooths.
Good place and good people
by LiveToFish , 04/27/2011
Great place for shopping fly fishing equipment. Owner seems to be an honest guy and genuinely offers his advice. It ca be overwhelming at first but if you just embrace it you'll have a good time and get friendly help on what you need. He seems enthusiastic about life and also fly fishing! I'll be back for sure.
Customer Service Rules @ ERF&T
by Toolio , 02/20/2011
Rich runs a nice clean, well stocked shop and his commitment to customer service is second to none. The absolute best Fly Shop in the Billings area. Pay them a visit if it's just for the experience. Rich's enthusiasm is contagious.
East RoseBud -yeah !!
by ozzie , 08/04/2010
I went in with my $25 gift certificate and was greeted friendily by a big fan of AC DC how refreshing to know that music can form a common ground - he asked me where I was going to fish and recommended several choices and told me about their commitment to good fishing - 14 streams and rivers since begining of the year (don't quote me ?)I purchased an extra $5 worth and headed up to East Rosebud - FIRST cast was a 10" Brookie and above the Lake I had 2 more. Below the lake I caught and released 12 fish and missed a brown when trying to land it - no net - dang it ! - may be my next purchase I WILL be back - John Mclean - thanks for the memories !!
by Mike , 04/24/2010
The best fly fishing store ever!
Hands down the best shop in billings
by whipstitch , 04/15/2010
Absolutely the best customer service I have ever experienced in a fly shop in my entire life! The gentleman working there kindly greeted me as I walked in and asked if there was anything i needed help with, which of course I did. He answered all of my questions directly and honestly, with a high level of detail and knowledge. I was treated genuinely as a Human being. Never was I bombarded with opinions, or told what i "should do", or where i "should go", and when I finally made my decision on what to purchase. He sincerely thanked my for the business, and wished me luck on my forthcoming fishing trip. I will never shop any other local fly shop!
Awesome shop, Awesome staff
by Riser , 03/30/2010
Best shop in town, wouldn't spend my money anywhere else!!
Great place to shop
by LaFlyfish , 08/29/2009
A great place to shop! Very friendly staff eager to assist, broad inventory and good range of quality. Something for everyone from beginner to seasoned angler.