Great buying experience ! by
1st time Jeep owner -
We purchased a used Jeep Wrangler from here a couple of weeks ago. This is our first Jeep and the salesman answered all of our questions in great detail. He was not pushy at all. I would recommend this dealership to anyone.
bad service by
went in to have service done on my jeep. and an inspection. They took advantage of a lonely female ad said I need all 4 news tires or they wont pass my inspection, the bill total was twice as much as I expected it to be when I went in. Then they tried to get me to purchase an oil change plan, what so they can find something else I had to have done so they can pad my total again. what out they will take you for all they can
New Car Purchase by
Very satisfied customer -
We purchased a new Dodge Charger about three weeks ago, the third car we've purchased here over the past 10 years. The car's exactly what we were looking for and we've been very happy with it since we bought it (~1400 miles ago). We keep coming back to this dealer because of the excellent sales and service staff, the design/styling and performance of their vehicles, and the consistently good way we've been treated.
Fixed Problem by
Had an old used car that was giving me problems until I took it to their dealership to get it looked at.......thanks.
2nd chance by
Used the service dept years ago and had a bad experience. Went back a couple of weekends ago and they totally redeemed theiselves. They took care of me and made sure i was kept up to date.
Service Slow!!!! by
Went in for an oil change and it took almost an hour. Everyone was really nice but they could use more techs I guess.
Good People/Could Improve by
Just took my vehicle in for service last week and while I thought the staff were all very courteous and polite I do think they could improve slightly on the time it takes to get vehicles serviced. On the flip side, I guess when you have a lot of customers that use you for service it will take a little longer. All in all......I highly recommend Ed and his service team.
great experience by
dealer is very friendly and i have always had great service after the sale... I love the service department because they are open on Saturday and always have coupon specials... I have purchased three cars from there and have sent alot of friends to buy cars as well... Five Star Dealer
Great Place and people to deal with by
Do not know what the Drake person problem is, however, George and East Carolina Chrysler is the only place I buy vehicles from, because they really care and I trust them. I have purchased over 20+ vehicles over the years and have referred 100's to buy from them. If I"I" had any problems I would go to them and it has handled. "IF"Drake get a life
Service Department by
The service department not only fixed my problem but took time to explain to me what I could do differently next time. I really appreciated that.
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