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Custom made Trusses.
I called about a product and the lady I spoke with was nothing but helpful and courteous. Don't know why Paul said it was poor customer service. They were nice as pie to me. Maybe you should check your attitude.
Not real sure if the owner has a clue as to the direction his business is heading?
If you want to be treated poorly and without respect, this is the place for you. Customer Service is non-existent and not a priority. I'd take my business elsewhere