Detailing not included withn $38 Ultimate wash?Lousy detailing left much to be desired by
I assumed that inside detailing were included in the $38 Ultimate wash. Wrong. To have the nylon seats cleaned and 2 small spots of salt removed from driver's floor, I was told I had to get the carpet shampoo (another $38!). The mats were apparently hosed off, but no soap used. I'll have to remove ordinary winter myself. They were wet, but they put them on the carpet that way to mold. I paid the upgrade for a birthday wash, but didn't get anything for it as far as I can tell. Tons of traffic, help that is clearly resting on its laurels, and the fact that they didn't tell me what services were for what price beforehand led to a fairly mediocre experience. Next time they should tell me, they said. My car was not nearly dirty enough to pay $38 for full carpet shampoo and good rubber mat cleaning. All I expect is a good detail job and a clean car for the Ultimate Works wash service I already purchased.
I love this car wash I am always disappointed when I go someplace else. My family knows that gift cards to the Downtowner is my favorite gift !
The Downtowner does a great job.Their attention to detail is second to none.I have been going there for over 10 years now.It is also a very convenient place for an oil changeand a 'free' car wash.I have my cars detailed once a year at the Downtowner.
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