quick, reliable and trustworthy by
Loyal Customer -
Dick's has always been very reliable when ever I have called. the office manager is a bit rough but that is understandable when everyone wants a break and she has heard all the excuses in the world as to why their vehicle is in their custody and why a bill can not be paid. You give a break to one, everyone expects a break. I've called them many times, locking my keys in my vehicles, breaking down, and my accident a couple years ago. Each time the drivers and office staff have been courteous and very helpful. When I called them they said 30 minutes, it took 45, understandable, no one can give an accurate prediction of an ETA. Prices were always what I was told they would, actually a couple times they were less than expected. They came to Phoenix to get my vehicle when it broke down, the driver went to my home here in Yuma, picked up my other vehicle and brought it to me in Phoenix. I am certainly a return customer and will recommend them to my friends, family and clients.
One million a year in revenue. by
Michael H -
Loaned our truck to a family in our church to move some furniture. He got our truck impounded for speeding and driving w/o a license. Asked cop if we could choose towing co. We called dicks they told us 200 and 15 a day. This happened 30 minutes after our power got turned off on thanksgiving! Week latter after police cut us a break on 30 day impound. We call to see how much its going to cost more than a hundred than they told us they charged a fee because he took too long putting his stuff on the side of the road. I brought her the money and explained about power and that we had to take our kids presents bacl to pay for it and that it wasnt the price we were given. I was humiliated because we were $18 short on several hundred but it was all we had so I asked if she would take it. "No!", she answered the phone so sweetly but her demeanor changed to unbridled distain an impatience when she knew we were an impound. So we went home my wife in tears as we opened our kids piggy banks on the way there i called and told them we were on our way. She wouldnt hold the door for litteraly two minutes. We had go come back the next day and pay almost another twenty. Im so glad for these sites to let people know what kind of people they are dealing with. Merry Christmas
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