by DL , 05/10/2011
I want to thank you you guys for a great service,The drains in our house starting backing up on mothers Day- what a mess -- I called 2 other companies that would not even give me a ball park, then I had a company come out and tell me it was going to be 3 times what Diamondback Plumbing quoted me - you guy were quick and priced right ,, hard to find companies like this anymore .Thanks DL
They got the job done for a reasonable price
by S , 01/19/2011
I have no problem using this company again. Although it took them a long time to arrive, this seemed to be the case with every plumbing company I called. Diamondback got the clog cleared for a reasonable price. This was the 1st time I used them. Time will tell. The 2nd or 3rd visit seems to always be the deciding factor. Right now, I would recommend them.
Lied about pricing, Ignored phone calls, Garbage Service
by Joshua , 12/16/2009
The lied about the pricing for the camera service. Quoted $120.00 for camera / locating plus additional for cleaning the drain. Total bill was over 500. Worst of all they didn't record the obstruction on a DVD and didn't bother to ask me if I needed it recorded on a DVD. I needed it recorded so I could show the previous contractor what was left in the drain. Diamondback promised they would go back out and record it and they never did. My calls to the supervisor were ignored for weeks. Finally they agreed to go back and record the obstruction but they would have to charge me again and make me wait 2 weeks. These guys are a piece of work.
by zog , 10/09/2007
so many companies charge a trip or service diagnostic charge - I paid for the work done and that was it there was no trip or diagnostic charges -- and the price was right for the sevice.