by Brian , 01/27/2011
I have been a member there since I was in high school. 1992 I think. I remember when everything was in what is now the cardio room. Now my wife and I drive up from Rita Ranch to work out there. Despite the distance, we donât plan on changing gyms. Hereâs whyâ¦First, youâve got an amazing childcare staff. I have been bringing my daughters since they were babies. They keep the kids safe, but still let them have fun. I am able to relax and enjoy my workout because I trust those ladies. To me, as a parent, this is the most valuable thing your gym has to offer. Second, Antonio is great. He is always in a great mood and always friendly. Bars are bent? Replaced. Need some clips? Done. Bathroom is in need of attention? Cleaned. Got a question about my account? Answered. I have never had an issue that he didnât address or deal with. Everything is new, clean, and kept in working order. All of your staff is polite and friendly. Youâve got something for everyone!
Customer Service Needs to Improve; Currently Pathetic and Unprofessional
by Disappointed on South 16th , 04/27/2010
So-called personal trainers are unprofessional and do not take customer service seriously. When they aren't hanging with their "buds" or intimidating women, they are glued to a computer surfing the web. The gym is constantly unorganized, cluttered, and dirty. TVs do not work properly. When is LA Fitness opening on the Southwest side???
Number one gym in south west Tucson, Az
by Joe Berrios , 01/06/2010
One of the best things I love about the gym is that there's plenty of equipment for everyone to use. I also think that this gym is one of the best gym's in the south west side. I'm not currently a member yet but I did have a three day guest pass which sold me to get enrolled to this gym. Just come and see for your self what I'm talking about!! come and see for yourself and you would probably join to, see you at the gym.