Too slow but good service!!!
by Chispri , 08/22/2011
The overall dental experience was very pleasant but they are very slow!!! You will not walk out of there in less than 2 hours. Being prompt buys you nothing as you will still sit 30 mins to an hour after your appointment before you are seen. My appointment was at 11 am and did not leave the office until 2 pm. The only reason I was finished then was their computer system went down.
Please consider another dentist
by Not pleased , 04/21/2011
Okay I have been to 2 appointments with this office. The first one was pure hell. I was scheduled for a 1:30 appointment but got there 30 minutes early because I knew I'd have to complete some paper work. I got there early, did the paper work, and turned it in. 1:30 came and passed, 1:45 came and passed, 1:55 came and passed and so on. I wasn't seen until 2:00 pm. So I go to the back room. I was then left back there for another 15-20 minutes straight. Then one of the ladies came back and told me to go back out into the waiting area and I waited for 30-35 minutes. I did not leave until 3:00 pm!!! This dentist office is the slowest one by far. AND to top things off, the dentists that work there that perform root canals are ALWAYS overbooked. Please choose another office.
Experience at Dental Care
by Caroline , 12/04/2010
I have been with my husband twice to this spectacular dentist office. His appointment was at 12:30 p.m. and we didn't not leave until 3.30 p.m. Doctor Harold's Associates failed to examine him in a normal time period. My husband was not getting any work done but they performed x-rays . All he needed was some pain medicine for a tooth ache. What surprised me the most was when I was in the waiting area, I heard the associates behind the counter playing the I Spy game, laughing and carrying on. I saw a lot of people getting really frustrated with the associates. They didn't seem to be in a hurry of getting their patients out of Doctor Harold's office until it was about time to close for the day. When someone needed to make another appointment, the receptionist would tell the patient to sit down, when she was not busy at all. Then it took about 20 to 30 minutes for her to call them up there to reschedule an appointment.
Connected with Community
by Mike , 08/31/2010
My dental office is a great place to go to! They explain everything and are always very respectful to my needs. They reach out to the community & help where other dental offices are not able to. They are more than just an office providing dentistry...they are in touch with community area needs. Example: Free Dental Day! Who opens there office up let's people come in for FREE? The Dental Care Center does & although Rocky Mount had its turn already, they will host this event at another Dental Care Center Sept.18,2010 in Greenville,NC. Thank you Dental Care for being more than a dental office!Mike
by Robin R , 05/21/2010
Quick...on time appts I really liked the insurance woman who met with me and explained what i had to pay before i had my work done. This was nice