Bill's Spa And Pellet Stoves Service And Repair

DexKnows Rating: -1.0 stars

(206) 782-9545

10058 13th Ave NW
Seattle, WA 98177

47.702946 -122.37255

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Davis Pool Service

by youneverknow , 08/08/2013

Had been using the company for a year, when the tenant called to complain that the pool had not been getting cleaned and turned green. Very unprofessional service.

Does work without authorization

by Unhappy customer , 01/03/2013

Davis Pools came to our house and performed work and it was four days later until we were able to determine what work they had completed and the cost. Very very bad business! When we called to discuss this we were told that we could have specified an estimate....well the last time I checked you do not complete work before first advising the customer and getting the confirmation to proceed. The store manager also hung up on us when we attempted to discuss our concerns.

Response from Business - 2013-01-08 11:06:33
In reply to this customer... first we worked with your home warrenty company and when some things were not covered by them...you were quoted an estimate of charges of what the repairs would cost. After receiving the go ahead to proceed and the work was completed and an invoice was sent out to you three days later, you made a "phone call" to another pool company for their estimate because you did not want to pay our invoice. We since have been informed that they will not stand behind a "phone call estimate." We are very fair and reasonable in our prices and do not do work unless given the go ahead by a homeowner. My office manager and any employee does not have to engage themselves in heated conversations with customers and are entitled to end the call if need be. We are sorry you have taken the route you have but we are 40 yrs family owned and operated with longstanding relationships with many wonderful happy customers. Our GREAT reputation will stand behind us!!

Filter Repair

by Dsubick , 09/04/2011

I woke up at 3am Tuesday morning to find my pool filter had split open. I called Davis Pools at 8am and they were out before noon to determine the damage. On Thursday they replaced my old sand filter with a brand new unit and my pool is as good as new. Very quick, professional service. They left my backyard seemingly untouched, no mess ! Thanks for your great service. I strongly recommend your company.

best service ever

by new owner , 01/08/2013

i would like to let everyone know about the wonderful service i reseved with the new purchase of my home which has a pool me never owning a pool before i called their office and a tech came out and showed me how everything works he was very helpful and the office manager was very friendly and fast to get a tech out to my home. i have hiried them to be my monthly servive pool people and will be forever greatful of their knowlegde and quick servive. i am one happy customer and will refer everyone i know too them. thx again .