Wont go anywhere else by
I had been using D&E for a while for oil changes as I received some coupons. This included our Ford truck, Ford Mustang, and new Hyundai Sonata hybrid. They were always up front and professional, and they would occasionally recommend something else that could use work - but nothing like "Minute Lube" who try to upsell services everytime you walk in. It was always reasonable, and they would show me (seal leaking on the truck, for example).Coupons ran out, so I didn't go back for a while. The truck was in an accident, so I took it to a local competitor (you will have to find their negative review elsewhere). Seriously - took it back four times for incredibly stupid work. Unreal.I was driving a couple nights ago, and the truck died, couldn't get it to restart. I had towing service, so I was going to have it towed to "the competitor", and my wife mentioned "You liked D&E, why don't you take it there". So I changed the tow destination and dropped it off.Early next morning they called and let me know it was the fuel pump, and gave a reasonable estimate. I told them to go ahead.They called me a couple hours later and told me that they found the wiring connector was loose to the pump. The previous mechanic (sic) had not plugged it in all the way until it latched! They plugged it in, brought the truck back down, and that was it. Charged me fairly for shop time (which I am getting reimbursed from the competitor).Here was an opportunity to make some money. They could have just replaced the pump and not said anything. They are honest guys, and I am never going anywhere else, even with my new car that is under warranty.I see the reviews that state "do not go to D&E" - I am sorry if you had such a bad experience, but I have to disagree. I am encouraging my friends and family to start going there. 5 stars. Period.
Customer for life! by
Since I began bringing our cars to D&E about a year ago, they have saved me hundreds $ over what other shops quoted and once found that a problem, Gaynor's had diagnosed, that actually didn't exist! They also have referred me to specialty shops without charging for diagnostic time and didn't chage us on other occasions as well for a various reasons. They are honest, fair and knowlegable. I was once suspicious of auto mechanics, now I drop my cars off at D&E with confidence that they will do right by me. Love them!
I trust nobody else by
Affordable Bridal Alterations -
It is almost impossible to find an honest, capable mechanic. That is because D & E have them all. I trust these guys with all my cars and trucks. I have for years. If you find yourself in need of honest, trustworthy journeymen. D & E is the only place to go.
Trusted for YEARS! by
My whole family uses D&E. They have always done what they can to completely fix whatever problem I have and they make an effort to keep the cost low. They are better than any other place I have ever used! Thanks D&E!
Always above the rest by
Rich G. -
I have been taking my vehicles to D and E for years, I have always been treated fairly and with respect. Honest about work needed at a price that won't drain the wallet. Thank You! Steve and Dean.
No gouging by
Stephen DuVall -
trusted service, these guys will not try and get over on you ,personable experienced a shop i have used many years Thanks Steve and company
D and E auto care in Vancouver, WA by
D and E Auto is the best place to take your vehicle! We have been using them for several years and have never had an issue. They always tell us the issue before fixing anything, they tell us how much time we have left before repairs are needed, and their prices are amazing! They make it easy to drop off your vehicle in the morning and pick it up after work. Never had an issue. We are on our 4th vehicle that we take there!
very knowledgeable by
After taking my car to a well known shop in Vancouver, I took my car to D & E and talked to Steve, he was very knowledgeable and had me leave my car there, they offered to take me back to my work. When I got off work, they came back and picked me up. To my surprise, my car was done! No more strange noises! Next time, I will take my car here first!
Used UP -
Sent my car in for some repairs then picked it up only to break down the same day. They toe it back- fix it again.Never call to tell me its done or what was wrong or cost of more repair.I finally call- go down to pick it up again only to find another costly bill including the towing!!Lesson: be ready to pay a lot for their mistakes!
It Does'nt Get any better! by
Happy Cheryl & Clan -
The only place that our entire family and friends will use. Dean and his staff are A-1 in all areas. Profesional, personable, skilled in all areas of car repairs. They do the job right, and on time.They are always there for you. Their prices ar more than great!
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