Poor customer service
by Wood , 01/05/2014
I called your store today at 4:26pm asking the woman at the service counter if you had Firewood she said YES my Husband left as soon as I got off the phone to come and buy Firewood NO WOOD! I specifically asked if it was indeed the Cub by the Old Brookdale she said yes. It is extremely COLD outside I am disabled and so is my Husband he bundled up to get wood and no wood. I called as soon as he got home saying that there was no wood...she denied it was her or the other woman who answer the phones. She lied to us I want some kind of apology and then something we are both very upset that we were lied to!