Joining Golds Gym apparently crossroads sold out and closed without telling me
by Mike , 05/26/2015
I received a phone call from my workout partner on my way to crossroads only to find out it was closed. Wow! I can't believe they closed without informing us as I was just there working out sat and my brother in law just joined last week. I was so angry about crossroads not telling me about their "merger" with Performax that I drove straight past Performax and joined at Golds Gym. When I told the girl at Golds what happened she couldn't believe it. Golds Gym was not only very courteous and professional they even allowed me to workout for free this week. I'm going to Performax tonight to cancel my membership then I'm going to join at Gold's.
Doors are closed
by Steve , 05/26/2015
I showed up to Crossroads in Layton today at 7:00 am to find the doors locked and a note on the door stating I am now a member of another gym in Layton... If I wanted to join Performax I would have in the first place. Bad form Crossroads. Bad form!
Treat the gym and members like a used car
by Monica , 02/20/2015
I only joined because I got a "really good deal" but the gym has not been at all what I expected. The classes are subpar, equipment needs to be updated, weights and accessories are never put where they belong, and to top it off if you try to cancel expect outrageous fees. I might need to drive to Lady fitness or planet and pay for two gyms for a while until cancelled.
Rip off beware
by C , 02/02/2015
Expect to get charged for 3 months of membership and maintenance fees after you cancel. I had 3 memberships they charged me over $250.00. They lied when I signed up stating that I could call and cancel anytime. No, you call and they tell you that you have to sent a letter to cancel. Then they keep charging you anyway. Worst customer service ever. I asked them to reverse the charges. They said, no there is nothing they can do. They wouldn't let me talk to a supervisor either. What a joke. Beware I would give them negative 0 stars if I could.
by Kraig , 10/09/2011
The Gym is great! I think "Towanda" must have a personal grudge. I have no relationship with anyone that works there and no reason to like or hate the place. I have been a member since they opened. They have never pressured me for anything.. The gym has great equipment, great tanning beds, and the staff are helpful if you ask. If you don't ask, they sort of just leave you alone and flirt with each other. I have signed myself up, signed my wife up, canceled my wife's, and signed her up again a year later and not once have they ever given me a hard time. Even canceling her membership was a breeze. I signed her up again cuz they told me a day care was coming soon. That will be great!
STAY AWAY FROM THIS PLACE
by towanda , 08/02/2011
This place will rip you off just as soon as you walk through the door. They will say one thing then have you sign another. Nat is the manager and biggest scam artist on the block. Becareful with this place.