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Lazy Hygeniests period!
by CATCHED SORETHROAT , 09/24/2014
I have experienced bad service in this dental provider too. Their costumer service is outrageously awful! I mean "AWFUL" as hell. I highly agree to those people with the same experience of their rudeness. What truly bothers me is when I had my teeth cleaning a few weeks ago, their tools were unpacked already. I remember, I got very sick that very afternoon and was sick for two weeks. SORE THROAT and FEVER!! SO DISGUSTING TO THINK that the tools were reused that day!! I drove to their office from my house and from their office to my house. So there's no way that I catch up the germs from other place. I HOPE THAT EVERYONE notice this. THE TOOLS SHOULD BE UNWRAPPED INF RONT OF THE PATIENT TO ENSURE THAT THE TOOLS ARE CLEANED...
Rude, dishonest, overpriced, and painful.
by Sammy , 09/20/2014
Me and my family went to Comfort Dental thinking they were honest professionals and, to our great disappointment, they were lacking in both. Their customer service was very rude and nasty. We were over charged several times and it was heartache to get even some of our money back. We when got the money back, it was a fraction of what we were supposed to get. They always try to stick you with procedures that are unnecessary and unfounded. If a toothless person went there, they'll tell him he has ten cavities and needs 15 crowns and root canals. And then more procedures following. Etc. They were extremely dishonest with billing. And they inflated the bills to your insurance company. We will never go back there again. If anybody is interested to join us for a class action lawsuit, please contact me at 850-758-7352. Thank you.
by Anna , 07/20/2014
I had a wonderful experience at my first appointment with Comfort Dental Care. All of the staff were extremely friendly and made me feel very welcome. I've always been afraid of dentist and I think I found the best care for me. I already had my treatment done, extractions and implants and I'm very happy with the results.
Outstanding place for your dental care
by Kevin , 03/06/2014
I've been a patient for a few years now. Everyone there is friendly; they smile, greet me, and make me feel comfortable. I rarely have to wait more than 5 minutes past my scheduled time. The dentist and/or surgeon explain thoroughly what they are going to do. I've had fillings, caps, teeth pulled and implants since I've been going there. I was in the military for 24 years and I really don't like going to dentists but Comfort Dental has been the very best dentist office I've been to.
Poor service, rude, treated like assembly line, cash payment wrong 2013
by RB , 02/07/2014
My wife and I had went to this clinic( Feb2013)because it was a Humana dental care provider but an hour drive away. This was my second visit. My first visit was for a bad tooth that was extracted. I had the best Humana dental plan. Dental techs were rude. After the exam they gave me options of pulling or crown, pushing the expensive crown. I felt I was buying a used car. I paid cash to have the tooth pulled. 2 months later I received a bill to pay more for the extraction. I called Comfort Dental and they said they gave me an estimation of cost and it is not always accurate. I paid again. My wife and I went back in Oct 2013 for our cleaning. Dental tech very rude when I explained to her I would not be fixing a broken crown because their prices too high. After the dentist examined my teeth she asked why I was not rude to him explaining the high prices. I told her I was not rude to her, I was only voicing my opinion of their overpriced options and the overall ridiculously high cost of dental care in our country. We were shuffled into the hallway awaiting the price breakdown like consumers in a high pressure car sales lot. I am retired USAF and have never experienced such a poor customer service considering the high costs involved. I have switched to Dr Pohl in Ft Walton Beach, a 5 minute drive and excellent customer service treating you an person and not like cattle in the slaughterhouse. I cannot believe they are a Humana dental care provider and I will escalate my concerns to Humana Dental to see if they can delete them from their list.Don't waste your time going there. I only went because the other Humana provider locally had a long waiting period to be seen. Now I understand there was not a long wait to be seen by Comfort Dental, most customers probably do not go back!
Unprofessional & rude
by Unhappy client , 09/28/2010
I had to go over the office, they explain everything no doubts very good. I call to make sure Im getting the discount for paying it all up and they gave me a total different amount, they person got rude saying well since we dont know how to do math you get the discount are you happy? Are YOU KIDDING ME??? I was warn they they where tricky but NEVER to this level. not even one thumbs up they deserve, unpolite, lack of professionalism and unethical.works in this place.
by very satisfied patient , 12/18/2011
We have been to several dental offices over the years and state. Comfort dental is the best by far. Not only was I seen the same day that I called for an excrutiating tooth ache, they completed the root canal and crown the same visit totally PAINLESS ... thanky you Dr. Holtery! Now, My whole family goes there.
by 04/02/2012 , 04/03/2012
Don't walk through those doors! Staff is unfamilar with x-ray equipment! Staff is unfamilar with medications! Front office girls do not listen! Everyone is in such a hurry they make mistakes. Don't make a painful mistake and go here!
by 4/4/2012 , 04/04/2012
Office employee Amelia doesn't do what she says she will do. She lied, rude and unprofessional. Not familiar with medications, called in meds I told her made me sick. I am changing dentist and never go back!
HORRIBLE SERVICE WASTED 6 MONTHS OF MY TIME
by LISA D , 06/27/2012
I just moved here. I wore braces before and had perfect teeth-- however i lost my retainer. I went to get a retainer made here and they quoted $800 and 4-6 months to correct the ONE front teeth that had shifted. I was unable to get an appointment to be seen and let them know that the retainer was not fitted properly and had to wait a full month to get in. I told them how disappointed I was and they said they could do braces for an additional $400 (to date I have paid $1000) and am now awaiting my appointment to get my money back. I have a GAP in my teeth, my front tooth is WORSE than it was, these people do not know what they are doing. I have wasted my time and money and look worse than before!