Napleton's Countryside Mazda

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I don't believe there are any legitimate positive reviews of C.J. Wilson Mazda. In fact, I now suspect most of the sales team spends their spare time posting fake reviews. If you read the reviews here, they were all posted in a 2 month period from new Citysearch accounts. Ultimately shady! I owned a Mazda in the 90's, purchased from Oak Lawn Mazda, and I've owned a few Ford's since. I've never had a bad car buying experience, ever. Having made friends with employees of my neighborhood Ford dealer, in sales and service, I wanted to buy a car from them so much, but C.J. Wilson had the car I wanted, and I love the car, but I wish I'd bought it anywhere else.



To forgive or recommend C.J. Wilson for Bassam's blatant unprofessionalism would be a blow to my integrity. As a business owner myself, I know this is precisely NOT how you operate a business. He treats his customers terrible, and his employees even worse.



As a new customer that was denied basic warranty services and the ability to purchase additional accessories, then ejected from the dealership showroom, I see why Mazda struggles to capture the market share they deserve with their great vehicles. It's a dealership network with members like this.