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Reviews

VP
Valerie P.

02/10/2016

Provided by YP.com

Horrible pathetic customer service -- general manager is unwilling to listen to suggestions to improve her rude nasty staff! All because I said to cashier I don't think other employee understood us because she kept ignoring everything we asked for and then gave nasty look when asked again. She slammed cilantro down on metal table and told us off. Manager said she believes employee wouldn't treat us rude and it's ok if we don't come back anymore. Food quality is so bad at this location. The cook food on a piece of. melting aluminum foil on a hot grill instead of pan because they're too lazy to wash another own. Manager woukdnt give us reg manager name said just go to Chipolte.com. That's a way to avoid getting complaints ! We used to eat there 2-3 times a week even after health E. coli scare --- no more!! Good luck with attitudes and bad employees- this place must be desperate for help

More Business Info

Hours
Regular Hours
Mon - Sun:
Extra Phones

Phone: 239-513-6985

Phone: 239-513-1852

Fax: 239-513-1852

Fax: 239-513-6985

Payment method
all major credit cards, master card, visa
Price Range
$
Location
Naples Mercato-Next to Ulta and Nordstrom Rack
Neighborhoods
North Naples, Mercato
Categories
Fast Food Restaurants, Mexican Restaurants, Restaurants, Take Out Restaurants
Other Information

Cuisines: Mexican, Take Out, Fast Food, Latin American

Alcohol: Beer

Wi-Fi: No

Parking: Lot, Private

Outdoor Seating: Yes

Takes Reservations: No

Drive Through: No

Bike Parking: Yes

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