Good experience with Dr. Stewart by
My daughter broke her hand at school and summerlin hospital referred us to Dr. Stewart. We followed up with him the next day and were seen quickly and treated respectfully during our visit. We did have a few hiccups with scheduling when I wanted to follow up in their summerlin office instead of the other side of town, but it wasn't anything too terrible and we did eventually work it out. Overall we had a positive experience and it's a relief to have a good ortho doc to go to considering we have 2 active kids and injuries are inevitably going to happen.
Questionable Ethics by
My son saw Dr. Camp as a 16 yr. old wo was diagnosed with a fracture in his lower back (spondyloloysis)by another orthopedic and since he was a child specialist, we wanted his opinion . Dr.Camp suggested surgery for this condition and said that if it was his child that is what he would do, rather than brace him. I had 2other opinions, neither of which thought surgery was the righ option for my son. We ended up bracing him for 3 months and got a Bone stimulator and his back healed perfectly. I felt like Dr. Camp had just moved to his new building and practice and I believe his opinion was motivated by his desire to do surgery for financial gain . Every other doctor thought that approach was too aggressive for a 16 year old and certainly not the best option. Surgery in this condition is often treated without surgery with success.
So grateful by
My children have both been to see Dr. Camp, Stewart, and Neilson at various times. The doctors were all kind, courteous, and spent more time than most doctors explaining my child's injury to make sure I understood exactly what is/was going on. Some times we may have had to wait a little longer to see the Dr. but it is well worth the wait knowing my child's care was in the best of hands. The office staff was all friendly and I would recommend this office to anyone and everyone that needs exceptional care.
GOOD NATURED PEOPLE by
I was very pleased with the service we recieved from Dr. Nielson and his staff. His staff was very interested in what happened and was genuinely caring. After waiting a very little amount of time we had the pleasure of meeting one of the best doctors in the industry. He was very percise in his treatment method and his diagnoses, his assistant Jared was a pleasure to be around. I think this office is outstanding and the employees are good hearted people. We were greeted by every employee that made eye contact with us, we were treated like we were part of their own family. I will continue to recommend people to this office.
REVIEW BELOW IS ABSOLUTELY RIDICULOUS!! by
WOW ... Talk about Ungrateful. Staff & Dr's have done everything to accommodate this family .Mother is very young and unable to control her children and finds herself in this circumstances with her pity story's of struggling to get by. Yet does not make an effort to give a good faith payment. (not to mention she even tried to walk out the employees exit to still avoid payment)...I think the staff @ CBS ARE WONDERFUL ....not a free clinic.... it sounds Just like another parent trying to get out of paying what they owe!
The Receptionist/Front Office Assistant Rae by
Obviously my daughter breaking her arm was an unplanned emergency. My husband I a like many others are struggling to get by. We pay for private insurance but our co-pays for my 3 visits were over $300 which at the time of visits I did not have. Money is extremely tight. I am not a low life. I pay for insurance, I am just a mother trying my very best to take care of my daughter. I was already very embarrassed, and Ray (the front office assistant) made a point to give me dirty looks and treated me like I had just killed her dog. She did not say anything very rude but she was not friendly, acted very annoyed of me. I even rescheduled our final visit from the Twain office to the Windmill office just to avoid her and she was THERE!!! Not to mention the wait times for each visit were well over an hour past the appointment time. My 3 year old was very impatient and the front office assistant Ray was clearly irritated. They have nothing for kids to do, no kids books, or blocks. Something I would expect in a childrenâs specialty office. She made me feel so horrible each visit I was almost in tears. I actually said to her "wow they have you everywhere" and she completely ignored me. Not that you have to be my best friend but she clearly has an attitude, I would never want her to work for me. Dr Neilson was very pleasant, wonderful bedside manner with my daughter. Itâs unfortunate you have to wait out with the guard dogs for over an hour to see him. Ray should find a job where she does not have to work with the public. Her customer Service skills are so far below acceptable.
Very Unprofessional by
Dr. Camp is a terrible man. He may be good at what he does but he thinks his stuff don't stink. I feel very sorry for the people who work for him. Dr. Nielson is wonderful and I feel sorry that he has to work with Dr. Camp. The office manager, if that is what you want to call her, is just as bad as Dr. Camp. They are out just for the money and don't care about your child. I have seen both Dr. Camp and Dr. Nielson and would not go back to Dr. Camp. If you have money they treat you great but if you are just a working class family, you get treated like you are nothing. While waiting to see the doctor, I over heard the girls behind the counter talking about others. This is just not good business. DO NOT GO HERE...........
not satisfied by
The receptionist , the lady who schedules the appt. was not kind she hung up on me and made me wait more than 35 min on my cell phone .... terrible service from her........
The Best Ever!!! by
We have now been a patient of Dr. Neilson for I think about 3 years now. My daughter is a softball player and that as you know comes with occasional injuries. We have seen many doctors in our years of playing and our experience was very frustrating and most of the time awful. The moment I spoke to Kim on the phone at this office it was like night and day. She had genuine concern for my daughter without ever even seeing her. They got us right in and I can not even tell you the experience was outstanding. The really do care about there kids, they all (everyone who works there) show sincere caring for every child. They do check up calls to see how they are feeling and everything (something most other doctors don't do) they address every concern you could possibly have and always return phone calls. We have seen them many times and it is always the same. They treat my dauthter like she was their own. Sometimes there is a little wait but BELIEVE ME SOOO WORTH IT!! You will be ve
EXCELLENT CARE is an understatement by
Absolutely everyone (doctors and staff) was wonderful. They got us in right away explained everything so that i could understand and answered every one of the million questions i had. When my second child broke her arm 6 wks later LOL, they went above and beyond what was called for as far as service. There are not enough good words to say about this place. Thank you Dr. Nielsen & Dr. Camp as well as the assistants and staff.hopefully i will never have to visit you again, but if i do you have earned a trust in our family.
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