Small town..Big success
by Nellis Enterprises , 06/25/2013
Our family farm has been doing business with Chenango for many years. We have taken weed eaters, chainsaws, and generators to them and they have always gotten them running. Though we often ask them to make a silk purse out of a sows ear, they still strive to achieve, and surprise us with the results. Repairs often take a while, as they are popular with the folks around here, but they are truthful if there is going to be a wait. This is what a small town shop is suppose to be like. Our Family is very careful with whom we do business and these guys will continue to get ours.
Terrible, Terrible, Terrible
by Disappointed , 10/28/2011
I tried to have my lawn equipment repaired here. After three times of them making the problem worse, I had to take it somewhere else. They are not friendly and can't fix anything.
by tom , 12/15/2011
They came to the house to pick up our Mower that was running awful. I told the driver about our generator that would not start and he took that too. We got both back the next week and they are both working great. They were very professional and pleasent to deal with. I will have them do all our service & repair work from now on.
HORRIFIC BUSINESS! AVOID LIKE THE PLAGUE!
by HORRIFIC , 11/27/2012
THIS SO CALLED COMPANY IS A MAJOR RIP OFF! THEY WILL BE HAPPY TO PICK UP YOUR ITEM FOR REPAIRS, THEY TELL YOU ITS COVERED BY INSURANCE. AFTER WAITING ONE MONTH TO GET MY MOWER BACK, I HAD TO CALL AND REMIND THEM ITS THERE AND NEEDED REPAIR!! I WENT TO PICK IT UP, TO BE CHARGED A 61.00 FEE, NEVER ONCE DID I GET A CALL TELLING ME IT WILL COST ME FOR REPAIRS! THEY REFUSED TO GIVE THE MOWER UNLESS PAID. THIS IS THE THIRD TIME THEY ARE FIXING THEIR OWN MISTAKE! I WOULD RATHER DRIVE CLEAR ACROSS THE STATE TO SOMEONE ELSE TO FIX ANYTHING, BEFORE GOING THERE! THEY ARE A 100% RIP OFF COMPANY AND CANNOT BE TRUSTED, NOR DO THEY KNOW HOW TO FIX ANYTHING! AVOID THEM LIKE THE PLAGUE!!!
SERVICE DEPARTMENT IS HORRIBLE
by Bad Customer Service , 08/10/2012
I took my leaf blower in for a tune up and got it back with the flywheel key sheared off and non-operational. They insisted that I must have done something to it. I NEVER had it running from the time it left there shop. I will never patronize this business again and would recommend that everyone does the same.