HORRIBLE RENTAL COMPANY! by
NEGATIVE STARS...Horrible customer service!! Rented a BBQ grille with a propane tank for a company event hoping to feed 100+ people and while setting up grille discovered that propane tank had a bad valve and could not produce heat. Called "CHATFIELD TIME RENTALS" in hopes of a rescue in a time of panic. Gentlemen on the phone was very rude and instead do anything he could to help he repeatedly said "read your contract", "its in your contract". They do not verify that equipment works before release to their customers and do not feel any responsibility for broken equipment. Already paid rental fee and did not receive any sort of discount or refund. HIGHLY RECOMMEND NOT USING THIS COMPANY!!!
Owner rude and dose not care about Custumers by
I have never in my life had any more that owned a bussiness talk to me the way I way talked to today by the owner. I went to rent a bob cat and I pulled up in a parking spot and there were a set of ramps that were sticking out that I did not see because they were behind some tires. My side wall got a puchure in it from there ramps. The owner told me it wasnt his problem and I needed to learn how to drive and said some other choice words to me and walked away. Rge person that was with he walked inside and the owner told him I was a f****** idiot. from the other complaints I have see, it seems this happens a lot. I will never rent another thing from them, or recomend them to anyone!
WE GOT SCREWED by
WE GOT SCREWED. dirty old man hit on my young fiance and then proceeded to give us a truck with a broken mirror that fell off on the road. brought it right back and he made us drive (illegally) without a mirror to the gas station to fill it up before he could REALLY SCREW US. charged us three hundred dollars for the mirror and charged us both days for the truck even though we only had it for four hours.
They don't care by
That push for a sale, but if you have problems good luck. They won't help, they don't care. Bob is a jerk, go else where.
Treated Me Right by
Pat in Littleton -
I was hesitant to use them after reading the review about rudeness and slow service, but they had what I needed and the price was right. I had no problems at all, even when I called and told them I would be late with the return. Nobody was rude, Bob and JJ both treated me right.
Very rude and very slow. by
Employees are rude and service is slow.
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