not a good place for you loved ones
by disgruntled daughter , 12/01/2011
My mother has been a resident here for 3 years and I keep begging her to move. But she hates moving and so stays. But they have failed to report to me multiple times when my mother has fallen, and failed to put her on alert and notify the doctor which is against state policy. They have been making more and more cut backs. They charge for EVERYTHING. Not even arts and crafts are free. They no longer provide transportation to the doctor. Last month they didn't have my mothers medication delivered and she had to ride the city bus in the rain for hours to go and get it herself because the nurses were too lazy to arrange delivery. The elevator frequently breaks down, the meals suck, phones are not included, and now they are going to start charging for basic cable too. The one thing she looks forward to every year is the Christmas party and they are saying that this year only 2 guest per resident will be allowed. So I will not be going because I cannot take one child and not the other.