Carpet One
53 Blake Blvd, Celebration, FL 34747
Looking for Carpet Installation in Celebration, FL?
Answer a few questions and we’ll get you free estimates from local businesses.
Find ProsReviews
05/25/2013
We recently had wood floors installed in four rooms at our home. We had used Carpet One a number of years ago and had an ok experience. We were warned by a neighbor not to use them since they had difficulty with them. We try to use local businesses so we moved ahead, that was a huge mistake!The installers didnât show any respect for our home, they damaged trim, a light switch, furniture, walls and had glue everywhere. What was described as a three day job turned into six days and they left our house dirty and in shambles. They didnât even put the closet doors back on, they were left standing against the wall in a bedroom, they âdidnât have the right toolsâ, yet they took them off.In the middle of the project we talked to Ernesto at Carpet One, he assured us the installers were competent and everything would be fine. Needless to say this was not the case and we had to have a carpenter come in to replace the trim and fix some of the damage. We spent a week cleaning and putting our house back in order.We have a recap of all the issues, pictures and a video of the house the way the installers left it on their last day if anyone would like to see the detail. When we shared these with Ernesto and Mary, the claims person; Ernesto insulted us by saying we were just trying to get out of paying our balance. We had worked with Rita previously and when we called her she took the position that âshe had nothing to do with itâ.When things go well with a business it is easy to provide good customer service, the real test is how a business responds when things go wrong, Carpet One failed this test miserably and we would caution anyone thinking about using them for a project.
06/30/2006
Provided by SuperpagesMore Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: - Extra Phones
Phone: 407-566-1601
Phone: 407-566-1602
Phone: 321-710-7340
- Services/Products
- Carpeting
- Payment method
- financing available, amex, discover, master card, visa, cash
- Neighborhoods
- Water Tower Place, Celebration
- AKA
Carpet One Floor & Home
Carpet One Floor & Home of Central Florida
Carpet One Celebration
- Other Links
- Categories
- Carpet Installation, Carpet & Rug Dealers, Floor Materials, Hardwood Floors
- Other Information
Parking: Lot