by Donna J , 02/14/2014
I HAVE BEEN GOING HERE FOR YEARS NEVER HAD A PROBLEM UNTIL NOW THERE NEW SYSTEM IS WRONG,THEY HAVE ONE DOCTOR THERE THAT IS VERY RUDE HE MADE A COMMENT TO ME THAT MABE I WAS DOING THINGS UP MY BUTT,DID I KNOW WHERE MY MOUTH WAS,WAS I SHOOTING UP JUST BECAUSE MY PEE TEST CAME BACK THAT I HAD SOMTHING ELSE IN MY SYSTEM!! I TOLD HIM THAT SOMETHING WAS WRONG I HADNT TAKEN ANYTHING THAT THEY HADNT GAVE ME, HE SAID THAT I WAS GETTING THEM FROM SOME WHERE OFF THE STREET!!! I TOLD HIM THAT I WOULDNT COME THERE IF I WAS DOING SOMETHING LIKE THAT KNOWING THAT THEY WOULD PEE ME JUST ABOUT EVERTIME I GO!! HE DIDNT CARE WHAT I SAID!! HE MADE ME FEEL LIKE A BAD PERSON,I CALLED IN AND MADE A REPORT ON HIM AND STILL HAVENT HEARD ANYTHING FROM THEM THAT WAS A MONTH AGO!! HE ALSO TOLD ME TO JUST WALK IN AND GIVE THEM ANOTHER PEE TEST BUT THE GIRLS AT THE FRONT DESK SAID YOU CANT DO THAT!! WOW HE KNOW HIS STUFF RIGHT!!
Once they get your pain controlled, they change your meds! Always
by don'tknowwhy , 07/07/2013
I started going here right after they opened. Things were good at first but then the waiting got ridiculous, I have been there for eight hours before! But the worst thing is that once they get you on something that works they change it! In the three years I have been going there my meds have been changed four times. None of these tines were my choice! WHY DO THEY WANT TO GET YOUR PAIN CONTROLLED AND THEN TAKE IT AWAY? It seems cruel and sadistic to me. I was nearly killed in a car accident and told I would never walk again, I do but every step is painful. With my pain controlled I am able to have a life, but now they want to take that away.
very satisfied patient and pain is managed
by greene from lbg,nc , 06/29/2013
I have been very well satisfied with my treatment from dr. gootmans staff and him. my pain Is very well managed, but there is some that we have to rely on help from above, the man is only a doctor, not God. to many people think they can fool the good ol doc, just so they can try and get more meds to support their habits, go to the damn streets for that and stop trying to put this mans business in jeopardy, thanx doc, and God Bless!!!!!!!!!!!
I was blacklisted
by me , 04/02/2013
I went to cape fear pain had a male who called himself an office manager, start rubbing my thighs and back and neck and ask me in a sexual tone if there was anything he could do for me. I got mad and called him out. I was kicked out and had some bull crap written in my files that causes all other pain management places to not even accept me. Now I live in pain. Nothing was ever doneto help me. I was called a liar and blacklisted.
Thank God for Dr Gootman
by Debbie , 03/28/2013
I thank God for Dr Gootman I've been going to Dr.'s for years and mean many many many Dr's probably 25 nobody could tell me what was wrong with me until I went to see him. He sent me to get a MRI of my hole back done took about a hour and soon as I went back to see him he immediately told me what my problem was. I am on medication and I'm not a addict it says take as needed not eat the hole bottle unless you want to be one. I've never had not one problem with him in almost 6 years I do not see him every single time that I do go but that is not a problem with me if I do want to see him then I schedule my appointment on the day or days that he is going to be there. But I will say I do think the waiting time is a little unreal sometimes and it is packed most of the time but I'll wait because it it wasn't for him finally finding out I have fibromyalgia and 5 pinched nerves in my back I probably wouldn't be walking today. Different people have different opinions but I had given up I thought I was really crazy and nothing was wrong with me but was having severe pain. I've been going 6 years and will continue to go since he was the only person out of about 25 Dr.'s that could tell me what was wrong with me and why. So I'm sorry I don't agree with these other people but I've never had the 1st problem there. Love him and I thank him so so much for helping me so I can play with my 2 year old Grand Daughter instead of just setting there and watching her play so he's gave me more than a reason and relief he's given me memories I would have never had if not for him. So if the door is open I'll be there. Sorry guys if you had a bad experience but my family even thought I was just putting on to get sympathy pity or whatever or thinking I was just going crazy. But I'll be there every single month waiting.
Refuses to work with you
by O.P.O.Client , 10/26/2012
This pain center refuses to understand that some patients just dont have the money for appointments at the end of the month. So instead of working with those patients they would rather have you reschedule and fail your drug test just so they wont have to treat you anymore. The will also double bill you and refuse to repay that and any other charge that may happen to apply due to operator error when running a debit / credit card. Then they wont bill your insurance under the correct name and say that you have to pay the bill. If there is another pain center close by, I would recommend going to that one instead of the one on Owen Dr. in Fayetteville, NC.
Happily relieved and treatment
by Ernest Ret. U.S. A.F. , 10/12/2012
Recently, within 6 weeks, I was a patient seen twice at the center at Fayetteville Pain Center 2153 Valleygate Drive, Suite 102 Fayetteville, NC 28304. I suffer from an injury while stationed in Vietnam. For over 5 years i've received many different pain meds and treated by many different doctors without relief. However, this all changed after treatment and correct medication from PA T. Ruoff. One time the wait after sign in was a bit lengthy, second time very quick, after 5 minutes. Both times PA Ruoff was friendly, concerned a d thorough. Her diagnosis was on point, prognosis was thoroughly explained along with my options. Laser Treatment was performed, medication was prescribed and treatment for water aerobics has been prescribed and scheduled. Besides the 1 time of wait after sign in, I'm very happy with excellent care and interest from everyone at front-sign-in desk personnel; to the help from other staff giving direction within the clinic and specially for my PA Ruoff who is accurately, quickly and very concerned in my treatment for severe pain. Honestly, I am very thankful for the clinic and the expedient treatment and unique caring of me and my pain problem; my hat is off to this remarkable clinic.
They try to make Addicts!!!!!!!!!!!!!!!!!!
by Jess , 03/28/2012
They are so nice load you up on pain meds. for years and then when your Addicted they drop you down to nothing!! Then when you complain they HOLLER at you and treat you like a DRUG ADDICT!!!!!!!!!!!!! Don't go here go to Dr. Phillips on Robeson st. He's so great and all his staff is nice. It's the best thing I ever done!!! I know a lot of people that has changed and they all say it's so nice to not be under stress!!!!!!!!!!!!!!! STAY AWAY I'M WARNING YOU IT'S HELL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
i CAN'T BELIEVE WORKERS COMP REFERED ME HERE
by MAD AT ALL .......... , 01/20/2012
DR. DARELL FOSTER WAS SO RUDE OK THIS IS THE STORY I WENT IN TO GET INJECTIONS IN MY NECK SO MY BRA STRAPS WERE DOWN WHEN HE CAME IN THE ROOM HE WAS LIKE OMG GOOD LOOK AT YOUR MUSCLES MY GOD WHO IN YOUR FAMILY HAS MUSCLES LIKE THAT OMG I BET YOU INTIMIDATE MEN WHEN THEY SEE YOU MAN I WOULDNT GO IN A DARK ALLEY WITH YOU YOU PROBABLY WOULD BEAT ME UP I BET YOU COULD WORK ON A FARM AND CARRY A COW ON YOUR BACK NOW MIND YOU IM BLOW AWAY AT THIS POINT IM 5'10 AND HES WAY TALLER THAN ME AND MIND YOU IM NOT FAT OR ANYTHING AND IM MARRIED SO ONCE HE DOES THE INJECTION AND LEAVES THE ROOM THE NURSE SAYS IM SORRY HES A NICE GUY BUT JUST DOESNT KNOW WHAT TO SAY OUT HIS MOUTH I STILL COULNDT SAY ANYTHING SO I REPORTEDHIM AND THEY TOLD ME THEY WOULD CALL ME BACK AND THEY DIDNT I CALLED THEM AND THEY SAID THE SITUATION HAS BEEN TAKEN CARE OF AND I WAS LIKE WELL WHAT DID YALL DO TOHIM AND THEY SAID WE ARE NOT A LIBERTY TO DICUSS WHAT WE DO TO OUR EMPLOYEES WELL I LEFT THAT PAIN CENTER DONT GO HERE
Rude, rude doctor
by Rudiest doctor of the year! , 10/31/2011
The doctor gootman is horrible, made me feel like I was stupid and didn't know my own body. Obviously the place is just out for money and not patient care. Left me waiting forever and acted like I was lucky to be able to see him. Then he spoke over my head, acted like I wasn't even in the room - just talked to his nurse or assistant. I'm surprised he can even keep staff the way he talked to his employees. Just stay away, you're probably in enough pain not to have to put up with this type of abuse.