Fabulous Dentist Who Cares! by
Rev. June Schmidt -
I am appalled by several vicious reviews on Dr.dexknows. I was blessed to find Dr. Robert Penrod at his Canapy Oaks Office, Ocala, FL four years ago. He NEVER told me I needed work that was not necessary and ALWAYS worked out treatment I could afford. He demonstrated real integrity and a spirit of excellence when he installed a bridge that he felt was sub-standard. He returned it for a perfect replace ment and blessed me with a 70th birthday suprise for my trouble. The only negative statement of other reviews I have to say WERE true, for a short period, was several disorganized and one rude receptionist, whom he quickly replaced. I have had dentist from Hawaii, California, KS, Suwanee, GA and locally treat me, while living in these locations and Dr. Robert Penrod was equally as awesome as my favorite in GA! Listen to this Lady Rev. We can all have bad situtations where the unhappy person involved is never satisified, no matter how we try to rectify the matter.Yes; even in Churches. So, do not judge Dr. Penrod by a few negative patients. I assure you that there are hundreds like myself who think he is a great Doc and a nice guy. Reverend June Schmidt
WONDERFUL EXPERIENCE (Mr. & Mrs. H.) by
Dr. Amy Segatys and her staff are outstanding. They are conscientious, kind, and knowledgeable. They attended to our needs efficiently and with professionalism. We were impressed with their state-of-the-art equipment and technology. We appreciated the time they spent explaining things to us; i.e., treatment, care, and payments, etc. I would highly recommend this office for your dental care needs.
Would reccomend Amy Segatys to anyone wanting a cleaning by
Had a wonderful experience with Amy Segatys. Best and most comfortable cleaning I've ever had.
Rude Staff and High Prices by
Still Waiting on my Refund -
After paying $195.00 to re-cement ONE crown (a crown that I brought with me), I then find out that they submitted to my insurance company to see if they could get re-imbursed again. When I called to ask about it, the office manager was very rude and kept putting me on hold. She even hung up on me. When I called back, she back peddled and said that she would look into the double billing issue and call me back because she felt like I should be getting a refund. That was in February. I'm still waiting. The office is very modern looking, and they have all the high tech stuff you could want. I guess i know how they pay for it. I will NEVER go back there. But I DO tell everyone I know about my experience.
This office is a lifesaver! by
Samantha K. -
After raving to my husband about my visit today, he asked that I call and set him up an appointment to now take care of dental needs he has been putting off. I came online to search for the phone number and saw an opportunity to leave a great review. I have been in pain for several days, and feel such relief after a quick visit to this office. They got me in, took care of me, and I am feeling 100% better.Thank you Canopy Oak Modern Dentistry!!!!
I agree with the good reviews by
I agree with the positive reviews on here. Nice office, nice team, consistently great results... OH, and they take my insurance! Really made all of the other offices I've been to look like an absolute nightmare.
Nice office overall by
My wife originally found this office through our insurance provider directory, so we made an appointment over the phone. At our first visit, our wife and I were hesitant because of how beautiful the decor in the office was. We thought it meant "nicer office, higher prices", but that did not seem to be the case at all. The staff was very nice and seemed knowledgable, and the dentist we saw was really a very personable, nice guy. My only complaint was how chilly it was in the office (normal for many Doctor offices), although they did offer us each a blanket while we waitied. There wasn't any pressure to do anything that day except to simply "meet the Dr." (as the nice ladies kept stating), and he gave us very realistic solutions to all of our dental problems. We have already scheduled our next appointments, and will continue to go.
Best experience at dentist I've ever had! by
I had such a bad experience when I was younger at the dentist that I have not been back in years. When I had a broken tooth that left me with an unbearable toothache, my neighbor referred me to them. They told me to come in the same day for a free consultation, and were very sympathetic to my needs. It was a front tooth that I did not want to lose, but I don't have a lot of money. So, they gave me different methods of replacing the tooth and worked with my finances to make sure I didn't walk around with a missing front tooth. I have referred all of my friends to them and would recommend them to anyone that is looking for a caring, gentle, and affordable Dentist.
RUN,beware of this practice by
practice is now run by Dr robert Penrod,because the previous dentist lost his licence (Dr Ben Spivey) you can google that and see,Dr penrod is unethical and acts the same as his partner Dr spivey,refilling teeth that dont need it along with crowning teeth that are not needed,will promise the world but are cheats and conartist,stay away from this office along with his other locations in ocala florida which have different names so that people dont associate them together.
Excellent Office by
Very Happy -
I thoroughly enjoyed y experience at this office. Not sure what the other person experienced, but I wasn't a patient in late 09. Dr. Gutierrez is wonderful and there is a very nice team of individuals there now. The hygienist is very nice and professional as well.
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