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BAIT AND SWITCH, WATCH OUT!
by Wendy Williams , 07/31/2015
I have been a customer for over 15 years, 2-3 times a year. I recently experienced horrible changes in how Wasatch bug busters does business. I pay for everything in advance for the same spraying service as always. Recently, after they got here they want more money or won't spray it all to do what I already paid for (same amount and service for years). Several times they tried to collect 2-3 times for same service (I pay in advance, the person spraying tries to collect again, and they also bill me again). Today when I called to say I would no longer be doing business with them, the receptionist, who is very rude and unprofessional, did not ask why I no longer was doing business with them, she asked for money, which I don't owe anything! Seriously, this is unreal! The person spraying said he did spray everything as they have in the past years, and when I pointed out what he did not do, he said I didn't need it. Then he said he wouldn't unless I paid more money! I have more spiders and bugs now than ever because it is like I skipped a spraying! They had even looked up my history, apologized for their errors and then still did not do the complete job. I will say they used to be the best company around and I have referred many people to them. Now I want you all to be aware of their bait and switch bad service.
ALWAYS GREAT SERVICE AT A REASONABLE PRICE
by WOODYSWORLD , 03/26/2013
We've used Bug Busters akn: Wasatch Exterminators for many, many years. They always do a great job, charge a fair price, come back if necessary without charge. No contract, just the good old, "if we didn't get it right we will make it right" attitude.
by jimbob , 03/31/2011
They do a great job!! You will be happy. I had 3 different company's over the years and I was so happy when I found them, thanks to a friend.