Boxcar Grille by
Janet Hellard -
I had booked a room for a birthday party and when we arrived the room had been given to another group! We arrived at 6:00 p.m. (the time I had requested). After saying something to the manager she said we could wait if we liked and get the room after the people left. She did not seem to understand that I had booked the room! (Oh, and by the way we were coming from out of town and had never eaten at this restaurant before). The waitresses scrambled to seat us and we did not get to sit as a group, but we were seated close together. We sat and waited for someone to wait on us then someone finally showed up. Drinks and food took forever to get to us. Ribs were ordered and came out tough and had to be send back. A table with our group received their food just about the time we had to leave! I completely understand how busy restaurant are, but I would never have booked at this restaurant if I had know we would have run into this situation. Salad bar was great. Oh, we had to ask the waitress to bring us the buns. We did not realize we were suppose to get them until we saw other tables getting them. If we are ever in Claremont again, we will never stop at Boxcar Grille in Claremont, NC. Needless to say, we did not get to celebrate the birthday party there.
Great food. Great service. Amazing train decor, my son loves it! A must try!
Great Food by
Just booked them for a wedding in 2011.....they invited us up to try the food (which was amazing) and the service and time spent with Mike was a great experience. Since then have been back several times to eat there and each time was great~ Looking forward to the wedding in 2011 and their special service!
Great Service by
I recently got married and used Boxcar Grill to cater our rehearsal dinner. They just came out with a new dine-in menu as well as a completely new catering menu. They allowed us to taste the food before agreeing to the job. The staff brought everything we would possibly need, the food was excellent, presentation was wonderful & i just can't express how impressed i was with the food and their customer service.Not to mention that each night they have drink and entree specials
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