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Does not honor basic coupon if outside tallahassee by Very unhappy - 11/18/2009
Called Bowdens's Carpet Cleaning to do three rooms in the house. Marvin was very friendly about setting up the appt. When I asked about the price to verify he told me that outside Tallahasse they only do the deep cleaning and if going to Quincy they charge an additional $20.00. When I said that nothing was mentioned on the coupon about restrictions, he got nasty and said I'm telling you now! When I told him I would have to check with my husband on the price difference he told me in that nasty voice have a good night and hung up.Marvin could have made it better if as soon as he knew where I lived he would have stated any differences they may have with coupons based on distance and gas. Most peoople understand about the increased gas expense. He could have at least offered a compromise to gain and keep business. At the time I called, there were at least 3 other people prepared to call on him based off the work they did on my carpet.