PHOTOS AND VIDEOS (1)
Good products, lacking in service.
by Si Bur , 02/22/2013
Best pastries in the springs. Can't speak for the cakes, that seems to be a hit-or-miss according to other customer reviews. Only place you'll find cream-filled chocolate eclairs, everywhere else they're custard filled. The pinwheels are to die for, the turnovers come in a close second. The carrot cake is light and fluffy, however the frosting/icing is far too heavy and sweet, buttercream topping would have suited better instead of cream cheese, it overshadows the sponge completely and ruins it. Unfortunately I found the marzipan batons to be overly sweet too, despite being a huge fan of marzipan, the buttercream is far too rich when combined with marzipan and dark chocolate at the same time. Personally would have swapped the buttercream for a thin layer of apricot or raspberry jam and only drizzled the baton with dark chocolate instead of dipping. It's a good attempt but the balance of flavours is wrong. Downside is if you want to try any of their pastries you have to get there when they open by 6.30am, they sell out of pastries by 9am, and don't bake more for the next 9hrs they are open (stupid business strategy, could see 3 staff members sitting in the back doing nothing at 2pm) several other customers arrived at the exact same time as me and my spouse and were all disappointed to find no pastries.The staff are friendly enough, but lack any kind of character, when trying to laugh and joke with them they stare at you vacantly. Needless to say, you'll be there for the delicious baked goods and not for the witty repartee. This is a personal negative viewpoint, all other 'local independent bakers' i've frequented have had bubbly people working behind the counter who always try to engage in a touch of banter or just cheery conversation. It's one of the reasons I prefer to support local businesses instead of corporate chains, you're supposed to get something extra when going local - personality. I don't seek to be entertained when walking into the bakery, it's not Disneyland, but I do appreciate a smile and a polite greeting when I drive from the other side of town to bring my dollars through their door. "What can I get you?" without even a 'hello' or 'welcome' just doesn't quite cut it for me. Was also surprised to find that for a local independent baker they don't custom bake anything that isn't already on their menu. Even if it means a product they already sell being baked in a different shape - it was too difficult a request for them. I've always found local bakers to enjoy the challenge of baking something outwith their usual routine, especially as it encourages customers to become regulars. They seemed very uneager for any change of pace. Again, this is a personal disappointment only due to such positive experiences with other local bakers.You won't find a better eclair in Colorado Springs, just get there early, grab what you can and leave without trying to engage them in conversation - it won't get far.Something which does concern me is that very negative reviews of this business have been hidden on Yelp so they don't bring down the overall score of the bakery. Tsk, tsk.Not playing by the rules, Boonzaaijer's. Good pastries. Bad juju.
by Disappointed , 10/08/2010
Had them make our wedding cake - the service was great & the cake was delicious as well as beautiful. We have them make a tiny anniversary cake for us every single year!
Awesome Cakes and Pastries
by pooh1901 , 07/16/2009
This is the closest I have tasted to fine european pastries in years. Excellent choices and good coffee to top it off. I am now a long term customer.
Former Pastry Chef
by Maximillion , 12/21/2009
This is the best European bakery in the Springs! I studied pastry in Paris, and these pastries are so similar; you'd think you were there. Thank you for being here in the Springs.
absolutely the worst
by Kbt , 11/03/2010
Ordered German chocolate cake with German chocolate frosting and I was very specific on the frosting as this is my husband favorite cake. Receive a 40 dollar chocolate cake with chocolate frosting. I told the sale lady that it wasn't German chocolate and she told me that how they did it. I politely made it clear he was going to be disappointed. She didn't say anything but that it's 40 dollars. When I was going through the door, she laughed at me with the customer behind me. Very unprofessional and hurtful. The cake was plain chocolate and horrible, no one ate more than two bites and my husband is a cake-a-holic. He only eats it for birthdays as otherwise he says he would be two feet wide. He told me that it's fine. Dumping the rest of the cake and will make one this weekend.
BEST BAKERY IN COLORADO SPRINGS
by krh , 06/10/2009
The quality and art in the cakes, pies and pastries at Boonzaaijer's Bakery is superior to almost all bakeries in the Springs. Delicious, beautiful work!