PHOTOS AND VIDEOS (2)
car repairs gone very wrong
by Former investigator , 08/03/2009
I had my vehicle worked on after being towed to Bob's Towing. The mechanic said it needed an ignition switch which didnt make sense. I ended up paying them nearly 400 dollars and when I went in to ask for the old switch, after they "just" got done with it they said ,"we threw it away".I checked with another mechanic in town that I frequently use and he said it didnt need a switch which added over 100 dollars to the cost.Then after they repaired it there were two more problems created by them that wasnt there before. After they took the steering column apart the turn signal switch didnt work and there was a rough noise when I turn the steering wheel.I highly recommend that no one would take a vehicle to that shop. I checked around with some other business's in town and they said as well that that place is known for this kind of activity.
by Bill , 07/20/2010
My truck died on the way to the coast. I called Bobs and asked if they could help me, The girl on the phone was very nice and said she had someone on the way.25 mins later I saw one of thier flamed trucks. They always are good looking. and clean. The guy was fast and good. I asked if he would take me over to the coast he said you bet. I was only late by 30 mins . Great job BOBS
Unfriendly and Unprofessional
by Jeff , 10/20/2010
My girlfriend got a flat tire on a trailer, I met up with her when Bobs showed up. The guy was extremely unfriendly, acted as if he didn't want to be there. She was also hauling a load of hay and the guy lit up a cigarette while strapping the trailer to dollies, right next to the hay. It is extremely unprofessional to smoke on the job, plus next to someones load of flammable material. When he dropped off the trailer he also lit up another cigarette and dropped the trailer as quickly as he could and then hauled as fast as he could off the property. she also mentioned when she spoke the the guy at dispatch about getting the truck he was extremely rude.apparently everyone else has had good service but I can't say that we did. I don't think I would use them or recommend them to anyone.
by Treated badly by the manager , 07/15/2010
I recently had my car repaired at Bob's Auto. It was time for the 60,000 mile service. Larry, the Master Tech was so nice and very knowledgeable. He let me know what was needed, the exact cost and would have the car ready by the end of the day. I was recommended by a friend and will continue to have all of my work done at this shop and recommed them to my family and friends.When you find a mechanic you can trust, stick with them.