These guys at Big O tires are nothing but a bunch of CROOKS. Went there for an oil change .
by born at nite but not last nite , 10/12/2010
Went there for an oil change and they told me my brakes were shot and I needed a new transmission. I had just had the brakes done 3 weeks prior at the for dealership and they had also went through the whole vehicle with there 151 point check. I went to Big O b/c I had a cheap oil change coupon and live here in maricopa. I was suprised that they told me the vehicle was unsafe to drive and were not going to be responsible if I had an accident due to declining the brake job. I am not shelling out 2700 for brakes and a transmission with a vehicle that has 49000 miles. What a complete bunch of rip off artists and clown they have working over at Big O Tires in Maricopa
Wow-- Big time con job
by Desert Ceders , 07/20/2010
I went in for an oil change and tire rotation with a $19.99 coupon. 2 hours later I got a call from Brian. He stated my break fluid is contaminated on the 1997 Accord and needs to be flushed or my brakes may give out alltogether. Reluctantly, I said OK. An hour later they said the breaks went all the way to the floor and they needed to replace all the rubber components. It would be $1400.00 dollars. This sent up red flags. I have a very good mechanic who I trust and I called him. My mechanic Kevin Kinard at Service Techniques in Chandler said you never flush the break fluid on an old car. Instead, you mop out all the dirty break fluid and add some clean fluid. All the old residue provides a seal. I called the manager of Big O "Rocky" and he responded that he thinks the rubber parts do not need to be replaced but I should replace the Master Cylinder right away for $259.00. What do you say? My answer was no way. I got the car and they were catching just fine. I wonder if they did a flush
BUYER BEWARE!!! THESE GUYS CAN'T BE TRUSTED
by SREEVES , 07/01/2010
This store opened up recently and it was nice to see a large chain store come to Maricopa that provided auto services. That was my first opinion, then I actually went in to have something as simple as an oil change. There $20 oil change coupon with free tire rotation is anything but that. The oil change was $20 but you have to pay an environmental fee on top of that (no big deal, not there fault), they won't rotate the tires unless you bought them at Big-O, even though they refused to rotate the tires they took all 4 off to check the brakes, which they said needed replaced, but they had already been done 2 weeks before. They told me I had a power steering fluid leak which would cost about $500 to fix, so I took the car to the dealership and they tightened a hose for free and the leak was fixed. These guys are definitely the type of people that give mechanics there stereotype.