Unprofessional & rude
by Mavic19 , 06/29/2011
Called and set up appointment and was scheduled a week out. Day of the appointment the tech never arrived. Called to check on the status of my appointment and guy said the tint film never arrived and said it might come in later that day. When i callled back later that day, the tech copped an attitude with me and finished the call saying he'd call back as soon as the tint film arrived. Acted like I was the one inconveniencing him! Add to that.....he never did call me back. Bensen Auto Glass is a joke. Dennis Dillon got me in the next day.
by cheryl , 02/14/2011
i was getting my boyfriend's windows tinted for valentine's day and instead of calling to cancel the guy shows up an hour and a half late telling me he can't do it because he hurt his shoulder, now i don't have a present for my boyfriend and wasn't given the courtesy of a timely phone call in order to rectify the situation, even though he hurt himself days ago and had ample time to call. thanks for ruining my valentine's surprise!