AutoNation Chrysler Dodge Jeep Ram Southwest

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AutoNation Southwest Chrysler Dodge Jeep Ram. Best buying experience ever. Good honest dealership from friendly sales to fast honest financing. I've purchased many new and used cars but have never felt completely calm and stress free until I ordered my new car from Southwest Chrysler in Littleton. Tyler was my salesman and he put no pressure on me he just listen and tried to get me the best deal. I shopped for this car for weeks and they beat all dealerships in the Denver Metro area and abroad. Nobody could beat their price. But more than anything I was overwhelmed by the honest , friendly people here. Thanks Kelly and Joe. Come ask for Tyler my salesman and you will see what I'm talking about. Simply Awesome!! Joseph Cordova

I had an awful experience. The purchase of my certified preowned vehicle was not bad at all. I test drove the car and they were very quick with the paperwork and financing. However, since then it's been a disaster. When I bought the car the check engine light was on. They assured me that they would fix it and it was likely a minor issue b/c the car was Chrysler certified and passed an intensive inspection. After I bought the car, I scheduled an appointment to have it looked at a week later (bought on a friday night and took it in on a Saturday the following week). During that week, the car would die at almost every stop light I stopped at. When I took it in, they assured me the the issue was fixed and I ended up picking it up on Sunday. On the way home, the light came back on and the car had died. I took it back in on Monday and they had it until Wednesday a week and a half later. During that week and a half they repeadedly told me they weren't sure what was wrong with the car. Once it was a week old, I called Chrysler to file a claim. I also called the dealership and asked them to find a way to make this a positive experience for me. They refused to do anything. Instead, when I picked my car up on Wed, they had used most of the gas I had put in the car (it was down to almost 1/8 of a tank when I took it there with almost 3/4 of a tank), the engine cover was scratched, there was grease on the hood of my car, and they had forgotten to put the owners manual back in my car. When Chrysler called me back about my claim, they were very unresponsive and acted like there are no gurantees with buying a certified preowned vehicle and that I got my car back and that's all that matters. It was a very ridiculous experience. I would never buy a car from that dealership again b/c their inspections are bogus and they don't care about the customer experience.