Incredible Service, and an eye opening expperience
by James Jensen , 04/06/2014
Incredible service on all levels, and an Eyes Wide-Open(ing) experience! For having never bought a vehicle other than through a local dealership, along with never having purchased a used vehicle, here I was looking at purchasing a 1969 Firebird from over 900 miles away. I knew I needed to have the vehicle inspected and appraised, so I asked the national lender I was using to finance the loan "Who are some good reputable auto inspection/appraisal companies?" Auto Appraisal Group (AAG), was one of the very few that were recommended and were nation-wide. Although the finance institution was rather comfortable with the classic car dealership I was working with, in regards to being very reputable, I knew I needed to have someone represent our interest, especially with this significant of an investment.Once I called and requested the inspection and appraisal, a very seasoned inspector/appraiser was at the dealership within 2 days, and had the 12-page detailed report along with 60 pictures of every nook and cranny of the car, along with the report, the next night. That's called Service! Even more amazing was when I called and asked about the appraisal of the vehicle, I actually had the opportunity to speak directly to the owner of AAG who gave me more information about buying classic cars than I could've ever learned through reading books, or browsing on the internet. There is something to be said about generations of experience when buying a classic or used vehicle, especially when those people are working for you! My conversations with the appraiser and the owner actually drove me to stop, take a step back, and take the emotional aspects out of the process, and look at it much more pragmatically. My wife and I took two more days to debate the pros and cons before we finally decided to move forward with the purchase, and note, we did so with our Ã¢ÂÂeyes wide openÃ¢ÂÂ.I would like to thank the AAG team for going above and beyond to help us as we journeyed through this experience, and for teaching us more than I could have ever asked for from anyone. Thank You!Sincerely,Two very satisfied customers
Saves Money and a Great Service
by Camelot , 09/20/2012
Timely service in over 40 states.