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Beauty Salons
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Serving: Lehi UT- Write a Review
Very disappointed...never doing business there again! by Reanna - 03/20/2008I have to be fair, the hair cut was GREAT! But after spending over $400 on colors for my daughter and I and hair care product to ensure that our colors would last, our hair faded DRASTICALLY within two weeks. I have been coloring my hair for over 15 years and I understand that some fading is normal. But this was like nothing I have ever seen before. To be fair, I waited to see if that was all the fading it would do and it wasn't. By week 4 it was as if there was no color at all. After confronting the owner, I was told that it was because of the water that it had faded and that they use a low ammonia color, so it would fade more than usual and that they only guarantee their colors for 2 weeks! How pathetic! I have had my hair colored at this salon for the past 4 years and I have NEVER had it fade as drastically as it did this time nor have I ever been told of a 2 week guarantee. And what's the point in buying color protecting hair care products if water and sun are going to fade it?
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