by DanPrettyman , 01/25/2015
I have attended many auctions that Auctions Solutions conducted since moving to Omaha in the last 7 years. Overall I had good experiences until I purchased a vehicle this December. The vehicle was used and during the auction was advertised as "running and driving". I purchased the vehicle online and when I arrived the day of the auction to pick it up, it would not start. I was there for three hours trying to get it started and during that time was told by their employees excuse after excuse. Too cold outside, dead battery, no fuel, and the fuel was jelling. We tried to jump the truck, no luck. Went and purchased fuel luck. During this time another vehicle they sold would not start and a skid steer did not have a key with it. After three house I finally got to speak with the auctioneer and he said it was working two days ago when he drove it 10 yards. After more discussion he promised a refund. I was refunded the purchase price, but they have not refunded the 13% internet premium. They have said that a third party vendor has the money, that was on 27 December and they have not responded to a single email or call since then. By the way they sold the truck a week later and collected a internet premium or buyers premium on that sale also. Over the years I have spent thousands at their auctions, but they have lost me as a customer over $325.
by Jeff , 01/10/2014
I have sent many items to Auction Solutions over the years to be liquidated. The people at this company have always had great customer service and were able to market and liquidate my merchandise for prices that surprised me. These folks are great. They do what they say and they say what they will do.
Unorganized - Unreliable
by Fred , 05/20/2013
I have been following some of their auctions online and have attended some of their live auctions. They are very disorganized and unprofessional. Yes, I've seen the owners fight during auctions (really). Over the last six months they have had MANY auction cancellations - and posted dates of auctions CHANGE sometimes NUMEROUS times. I would NOT recommend.
Excellent service and friendly people
by BigSiouxSalvage , 03/07/2013
Shane and Mark held three auctions for my family. Two were businesses and included the real estate. The third was real estate. They did an excellent job and i received more money for the properties than i would have using a an agent. I have attended many of their auctions and i felt that they were fair and trustworthy.
by jimvinta , 01/29/2013
They are very unprofessional, charge outrageous fees, don't advertise well & do not seem to know how to properly work with Proxi-bid. Would have been better off using a small company. May have ended up with more money & less hassle.