by dont rent from arran , 08/18/2012
I wish I could give this business no stars but I had to at least give them one. This business will not listen to complaints and will not fulfil any legal obligations. When you go into the office to talk to them you are talked to like you are an idiot and they will not handle the issue. They perceive tenents as ignorent and try to lie to them so they are not found liable for damages or issues with the properties. The manager Jonathon is never around and apparently is the only person in the office with any kind of say so. If you have a problem they will not call you back or give you the time of day. Most of the contracts they have go completly against north carolina law and they try to place catch alls in the contract that way they are not liable for damages (completly illegal). This is a horrable business and should not be allowed to rent to anyone. This business should be placed on the militarys blacklist and should be review by the BBB. I hope yall take this advise and do not rent from Arran Realty, it will be a mistake you wish you never made.
they're a joke-don't trust
by caresthat'swhy , 09/15/2011
I live near a home that Aaran manages.The home is never kept up.When you call to complain, it is everyone elses fault as to why the yard is not mowed and is justified with..the fence was repaired (which had to be brought to Aarans attention which means they do not check on their properties until someone complains) and that they cannot do things w/o the owners permission.WHAT r u being paid for? I have had to ALWAYS mow the front yard.The back yard was so bad before that it had to be bush hogged, little trees were growing! The previous renters just left and some trash was left at the curb, my husband had to set it back on the porch of this home due to high wind from a hurricane. The trash was back out at the curb and well, high wind came and the trash is now all over the neighborhood. Aaran blamed this on the cleaning lady. I asked why trash was put out when the trash man won't pick up when service isn't being paid and this was blamed on the renter. Save yourself and don't trust Aaran