Appliance Service By Paul, Inc.

If It's Not Right We Make It Right. Owner Verified

381 W 5900 S
Murray, UT 84107

Thursday (show)

Monday: 8:30am - 6:00pm

Tuesday: 8:30am - 6:00pm

Wednesday: 8:30am - 6:00pm

Thursday: 8:30am - 6:00pm

Friday: 8:30am - 6:00pm

Saturday: 9:00am - 3:00pm

Sunday: closed (hide)

40.64278 -111.9013

  • Visit Website
  • Email

Billboard - The latest coupons and news on this business!

What's New

A+ rated by the Utah BBB Better Business Bureau. Top 100 service companies in the U.S SubZero Wolf. Whirlpool brands preferred independent service provider. Top 25 service company for Bosch Thermador.

MON 8:30am - 6:00pm TUE 8:30am - 6:00pm WED 8:30am - 6:00pm THURS 8:30am - 6:00pm FRI 8:30am - 6:00pm SAT 9:00am - 3:00pm SUN closed
Description: At Appliance Service By Paul, Inc., we carry on a service tradition which began in 1914. Serving the greater Salt Lake City, UT, area, we repair over 30,000 appliances on a yearly basis and are a manufacturer representative for most major brands. We offer installation, maintenance, and repairs of most household appliances for low prices. We also perform testing. Need a part? We have thousands of appliance parts in stock for the do-it-yourselfer.

Our technicians are factory authorized, which means our workmanship and ethics always meet factory standards. Every technician receives continuous factory training. We have the ability to honor factory warranties on parts and labor. Our relationship with your manufacturer saves you money. What more can we say? Most companies do not have a relationship with the manufacturer of your appliance. We do!

Services include:

  • Appliance repairs
  • Maintenance
  • Installation
  • Appliance parts

    We are trained and authorized for service for Sub Zero/Wolf, Kitchen Aid, Whirlpool, Maytag, Amana, Bosch, Thermador, JASKO, Dacor, LG (Life's Good), Roper, ISE Insinkerator, Jenn-air, Siemens, Gaggenau, Vent-a-hood, Bluestar and Marvel.

    All work is guaranteed. We come to you or you can bring your appliance to us. We are A+ rated the Better Business Bureau, and we are the proud winner of multiple manufacturer awards for quality of service to our customers.

    So if your washer, dryer, dishwasher, garbage disposal, hot water dispenser, washer, dryer, ice machine or ice maker, refrigerator, freezer, stove, oven or gas or electric cooktop is not doing what it should, just contact us, and we will have one of our friendly dispatchers or parts personal help you.

    If you want to save money, call Appliance Service By Paul, Inc., today for all your appliance repair and service needs.
  • Payment Methods: Discover, MasterCard, VISA, Debit Cards, Personal Checks, PayPal, Cash
    Ownership: Locally owned, Family Owned
    Brands: Maytag, Whirlpool, GE, LG, Wolf, KitchenAid, Frigidaire, Sub-Zero
    Languages Spoken: American Sign, English, Russian, Spanish
    Certification and Affiliations: Better Business Bureau
    Products: Appliance Parts, Major Appliance Repair, Small Appliance Repair
    Services: Repairs, Garbage Disposal Repair, Dishwasher Repair, Electric Appliance Repair, Freezer Repair, Washing Machine Repair, Dryer Repair, Stove Repair, Household Appliance Repair, Gas Appliance Repair, Appliance Repair, Refrigerator Repair, Trash Compactor Repair, Microwave Repair, Appliance Installation
    Specialties: Factory Certified Technicians
    Click Stars To Rate
    0 / 100
    0 / 4000
    0 / 30
    0 / 100

    Call someone else!

    by mad customer , 06/23/2009

    My part took 6 business days to arrive after I was told 3-5 days. They called the 6th business day and scheduled an appt for the following afternoon btwn 12:30-3:30. I arranged the half day off of work to be available. At 12:10 of the scheduled day I received a call to schedule my service. Told them I already had service for the upcoming 3 hrs. They said I wasn't on the schedule and they could not accommodate me that day. That is incompetence which I will not tolerate. I will not use Appliance Services by Paul again, would never recommend their business and I would in fact encourage consumers to find another repair company. I will be sure to tell 10 people for the next 10 days of the problem with this business-that's 100 people. IF I hadn't been waiting already 10 days for this service to be completed I would find someone else. Yes I got an apology but that doesn't cut it when I already rearranged my work week to be available. Too bad you messed up Paul's.

    Have used Service by Paul several times, always a pleasure.

    by Trent in highland , 07/22/2009

    I have had several of my appliances break down over the years, and have had Paul's out to repair them each time. They are prompt, professional, and very competant. If I need something fixed in the future you can be sure I will call Appliance by Paul.

    Always treats me right

    by Long time customer , 07/17/2009

    Paul's has been taking care of our items now for 30 years. They always follow through and are fair. Many times they call the manufacture because they are Authorized for the brands we own and the get us free parts and sometimes labor. Thanks to Paul and crew

    Great service!

    by mud , 07/17/2009

    I know most people don't take the time to thank someone for taking care of something you expect to be right and work on demand. I had a problem with my brand new range and I called for service, I was promised a certain date and time and I got my service in a timely manner. They even called me back because there was a cancellation and moved my service up! I did need a part and it was replaced as promised and my brand new range is wonderful! My service was wonderful! Every one I spoke with at Appliance Service by Paul was so nice and concerned about my needs and taking care of me! I would definantly reccomend this comapany to all my family and firends! Thanks for the great service!


    by CONSUMER ADVOCATE , 07/22/2009

    I checked around and these people have been in business for years. I asked my dealer, checked the manufacture sites, asked my neighbors and in most cases this is the name that came up over and over again. I found out there are only a few service companies who actually have the training and background to be AUTHORIZED service companies.I had them come out. They did a great job at a fair price and guaranteed their work. They are the only shop I could find that has an A+ rating with the Better Business Bureau (BBB)

    Customer for life

    by Matrim , 07/29/2009

    Great, fast, freindly service. I would recommend them to anyone.


    by Gretchen , 08/04/2009

    My refrigerator went out on a Friday afternoon. I had very expensive medicine and was in a panic that it along with all my food would go bad. I called Pauls and at 530 p.m. a technician arrived. He did not have the part I needed on his van but he called the office and someone from their office delivered the part needed to my house so the repair could be complete. The entire repair took about 90 minutes and my medicine and food was saved. They were a great company to work with. Very friendly and helpful and went above and beyond GREAT service. I will only call them in the future!!!

    they didn't show

    by Fast service , 08/24/2009

    i had a micowave to be fix he came out and blew the fuse in my micowave then charged me for labor and stuck another fuse in, and left. I called back still didn't work tech came out and said you need another part and said i would have to order part from factory myself and they couldn't. these people are a waste for time and they call themselves factory reps!

    Fast shipping!

    by murray neighbor , 11/18/2009

    I called on a Tuesday afternoon for a part for our microwave, they didn't have it in stock but said they would order it and have it shipped to their shop the next day (free!). The next day the part arrived as promised. The part price was competitive, but the fact that I could have the part the next day and not pay for rushed shipping was awesome!

    Great Experience - Appliance works great! Always will recommend ASBP.

    by Satisfied Customer , 02/09/2010

    Appliance Service by Paul is everything they say they are. Great, prompt, reliable service. They diagnosed the problem I had with my refrigerator with accuracy, and turned around the issue with my cooling problem within a few days.My refrigerators compresssor was not working correctly. The starter to my compressor was not firing, so because of that, the compressor would not function. I was offered a "loaner" unit because I have a large family, and so we did not feel inadequate especially with company coming over during the week. I have tried others service companies within the SLC valley, and they came short of what I felt was expectation of what a reputable service company could be. Paul's tech was polite, courteous, and I did not feel uncomfortable with him in my home. You have a customer for life.

    View all reviews for Appliance Service By Paul, Inc.