Quotes not accurate, time wasted, taken advantage of, dishonest, NEVER AGAIN! by
I called & made an appointment, the price quoted on the phone was $195 for both a camera scope and cleanout with a toilet pulled. When service people arrived (almost an hour past the scheduled time window) they informed me that since it was a 4 plex the cost was instantly $145 more... but they would "waive" it. They proceeded to try to do a camera scope to which they could not complete... I dealt with these folks for 2 hours after hours on a Friday night. They had the audacity to charge me the full $195. They even used my bottle of dawn dish soap when they got their own camera stuck! I will NEVER recommend them or use them again. Sad for them because I was in a position to have really recommended them.
Kay the manager is a psycho and they lie about their services AVOID by
Absolutely AVOID this horrible place!!! First of all, the customer service and Kay the manager is a total mega crazy witch. I had a 20 year old uneducated boy tear up my tile, leave disgusting filthy tire marks from the equipment all over the carpet. Totally unprofessional and filthy. He jammed up his equipment and took 3 hours. Told me the line was broken and needs a replacement the next day. He tells my landlord that max pads clogged the drain and that's it. He took roots out of the pipes. I called the office to discuss this and the crazy, joke of a woman put me on blast and told me something TOTALLY different from the 3 hours spent with the technician and said he was new and there's no way to DX broken line without a camera. Well WHAT was he doing for 3 HOURS? Just a JOKE. Let my plumbing worse than before but Kay is an intolerable joke.
DO NOT STAND BEHIND THEIR WORK by
I had this company come out to unclog sewer drain, they got out a few tree roots, charged me $90.00 and when 20 days later the drain was clogged again, they told me to refer to my original workorder that stated there was "no guarantee" for tree roots. Do you think they did a good job the first time??
I have several good experiences by
I have used them several times for sewer line clean-outs (I am a professional landlord) and have never been charged more than the estimate and in several cases the line was cleaned for the service call cost. The have cleaned lines for me in the middle of the night and holidays for the same standard fee. They also, at my request, added a root killer to one of my lines and the charge was not, in my opinion, excessive. If I have a tenant with a drain issue I call here first. Have had some breakdowns in communication getting receipt emailed or faxed to me after job completion but usually a phone call solved that.
VERY BAD PLUMBING COMPANY!!! by
This so called plumbing company Anytime Sewer has put me through one of the worst experiences of my life. They are so unprofessional and overpriced, it really amazes me how a these guys actually stay in business! There so called Master plumber named Brian is a joke, he is slow bad attitude and his lack of plumbing knowledge shows he is in the wrong job field, he barley knows how to operate a toilet. They are dirty, overpriced, they used foul language in front of my kids,they stunk of cigarette smoke, and ruined my plumbing! Do yourself a big favor and call a real plumbing company!!!
Horrible Experience by
This company is the worst. Terrible customer service, terrible prices, just plain terrible. Avoid them like the plague, seriously. They should change their name to Whenever They Feel Like It Sewer and Drain because they sure aren't "Anytime." No one ever calls you back unless you call them 4 times. I spent 5 hours waiting just for a call back and then they never even showed up to clear my drain. Never again will I call this company for anything, I ended up going with Roto Rooter, they're actually cheaper and SHOWED UP!!!
Worst Company EVER!!! by
I had the unfortunate experience in dealing with Anytime Sewer & Drain. They are completely incompetent when it comes to anything customer service related. No one in the company EVER calls you back, not even the owner. They pretty much call you a liar if you call them out on something they did wrong. The “Office Manager” has no clue what's going on, she's basically a warm body to answer the phone and just transfer to the owner who won't listen to a word you say because it's his way or nothing. Their prices are outrageous, they charge almost $400 for a maintenance drain clean whereas other companies are only around $100. Do yourself a favor and DO NOT use Anytime Sewer & Drain, you'll regret it if you do, I know I did. Don't be fooled by their rating with the BBB, it's a sham.
frozen pipes by
Kelley H. colorado springs -
Pipes were frozen. I have a 2 yr old and a 1 yr old at home. I had to have quick service, but there were freeze-breaks to homes/businesses all over town. So I figured I'd be waiting all day and into the night. But, Anytime Sewer & Drain was wonderful! Joe was able to fit me in to his very busy schedule and my house was back in working order within a few hours. He was fast, courteous, knowledgeable and very professional. Anytime Sewer & Drain will be my plumber of choice from here out. You have an A+ rating from the BBB and you definitely deserve it. Thanks.
Really good job by
Small company with lots of expertise with the best price in town. They did the job very well done, with their best and honest opinions.
Non-responsive toilet...then septic by
Nancy Traini -
These guys (and girls) are the cats meow! Talk about CUSTOMER SERVICE! They will have my vote if ever we need their services again. I can not express enough how wonderful and professional everybody was. We had an emergency and each individual on the team actually ACTED as if it were to them too! It was absolutely wonderful! And when they could do nothing else to assist us in our time of need, they recommended a company that was just as professional and just as expedient!If you are searching for a small plumbing fix or a larger job, I highly recommend Anytime Sewer - in any way, shape, or form. You need look no further, you've found the best!Awesome Job!!
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