They just stopped coming by
Disheartened in north Ocala -
I had them cleaning my pool for a little over a year. During that time, they were very inconsistent in when they would come and when they wouldn't. I constantly had to call them to remind them to come out and clean my pool. Then when they did come, often they were always in such a hurry to finish that they often forgot to do stuff. Come on guys, you charge $35 per visit and if you only spend 15 minutes on my pool, you are charging me $140 per hour! Thats ridiculous...pool cleaning isn't rocket science. Recently, they just stopped coming...its been over a month since they've cleaned my pool last and no word, apology or anything from them. Don't use these guys.
rip off stay away from this business if you want to be told the truth by
super mom -
This business is terrible. I took my water to them 3 times and they couldn't get it right. Then tell me I need a service call because they think the brand new pump I bought is faulty and needs to be replaced,and they tried to take a cheap shot by downing the business that sold me the pump. So I took the pump back to the place I bought it from and it worked just fine,I also brought along a water sample. It turns out I had a serious amount of phosphates in my water and my alkalinity was off. Now my pool is crystal clear The only thing that was faulty was Anthonys professionalism and desire to make a sneaky buck off of me and my family with their dirty little tactics. What goes around comes around, they really should treat people better and play nice like i tell my kids.
The best company ever! by
L Payne -
I have been using this company since the fall of last year at my home in Ocklawaha and recently called them to service a pool for a home we were selling and they came thru on short notice. It's service like this that doesn't go unnoticed with-in the community and makes all of us here thankful to have the oppertunity to do business with a company that does what they say there going to do and more. Thanks Again,Sun Country Reality HouseOcala,FL
great deal! by
THEY WERE VERY UP FRONT ON PRICE AND CHOICES ALSO GAVE ESTIMATES ON ADDITIONAL ITEMS I HAD NOT PLANNED TO REPAIR AND IT CAME OUT TO BE THE SAME PRICE INCLUDING THESE ADDITIONAL ITEMS AS THE OTHER ESTIMATES WERE WITHOUT THE ADDED ITEMS. I AM VERY PLEASED SO FAR. THEY COMPLETED WITHIN THE TIME FRAME GIVEN AND MY POOL IS READY TO GO FOR THE 4TH OF JULY THANKS TO ANTHONY. i WOULD RECOMEND THIS COMPANY ANY TIME.
RUDE PEOPLE!!! Poor Customer service skills. by
Only interested in pushing sales on you, not helping with watch your pool issue is.
Expect Friendly Service by
I have been a customer since the store opened in Ocala at the Six Gun Plaza. Tony and his wife have been extremely nice and friendly as well as being helpful for my swimming pool supplies. One time I was away, out of state, on a vacation and I was informed by one of my relatives that my pool equipment had stopped working, and Tony went out that same day and repaired it. He has matched or even priced below the other "pool outlet bargain" stores in our area. I have been very satisfied and hope that others will write and keep this store in business for many years.
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