PHOTOS AND VIDEOS (3)
by m wallace , 06/24/2012
i work at a vet's office in another state and was in town and needed to come there. i have never ever been treated so poorly by people that claim to care about animals. their service is terrible, staff is rude and they don't care about animals at all. they shouldn't be in the business of an emergency clinic if they can't handle emergencies professionally.
by Kmac , 07/11/2010
I can't complain ! They were efficient and adequate. Expensive yes but if I have to take my kid to a E room it costs . If you want cheap treat yourself and hope for the best. If you love your pet pay the price.
Care not worth the price
by poorer then yesterday , 01/27/2010
I know that everyone needs to make a living and that veterinary medicine is an doctoral digree but there is a limit. I can image that working all night is a pain and there should be extra compensation for that but this place takes that to the max. I did not feel like they gave me options in treating my animal. It seemed like all or nothing. If I went to the doctor for a sore throat and he wanted to do all the bloodwork, strep test, urine test, x-rays and an MRI I would think he was crazy, but that is how it seemed like it was there. A simple upper respiratory infection does not require a $900 bill. They say the animals come first but if that is true it is at the expense of me the owner. I don't mind paying extra for services in the middle of the night, I do mind paying for unnecessary test that are not needed. I think a doctor should be able to use some "common sense" to make a diagnosis instead of relying on $500 or more worth of tests. In there description they say the pet receives t
by very disappointed , 01/10/2010
Our dog ate yeast and got drunk. It cost over $1000 to have him on an IV for a few hours to detox. There was a charge for $150 for care on top of all the other miscellaneous charges, so we asked what it was for and their response, "He is in a cage and if he goes to the bathroom we have to clean it up." First of all, take him out! Second of all, most expensive clean up service that I have ever heard of! Avoid of possible!
Killed my cat 20 years ago, hasn't changed a bit.
by PetsRGreat , 09/05/2009
20 years ago my cat had a prolapsed bowel. I took him here at midnight and the vet wanted to give him shots. I explained that he had shots, given through our normal vet, but they refused to treat him without them. When I declined, they refused to treat him at all. He died at 5:30 am as I waited for my vet to open. I recently had kittens and one needs to be tube fed. It is after regular office hours and the only clinic open is this one. It really shocked me when I called to see how much a tube feeding kit would be and I was told they don't carry them. I insisted that they had to have basic emergency equipment for newborn kittens and I was told that they don't tube feed. Bottom line, they let newborns die, and beloved old members of the family too. 20 years hasn't changed things a bit.
Keep up the great work!
by GreatDane23 , 07/16/2009
Those who are expecting to go to an emergency vet clinic and pay little to nothing are way off. It's like an ER vs your family doctor. Their staff works long hours, holidays, weekends and I'm sure the equipment they have to have is not cheap. Not to mention running your animal's blood work in the facility compared to sending it off like most vet clinics. And remember, as much as we love our pets... they are not human beings. No animal clinic is REQUIRED to treat our pets for free. A hospital cannot turn a person away. This is not the same thing. They have to be able to pay thier bills too. I have been there on several occasions, and yes it is not cheap but I have always been treated kindly and my animals have received great care. I'm sure their staff does not enjoy spending every holiday working away from their families to get trash-talked on the internet. How many of you work at jobs where post on the internet that the place you work "should be ash"? YOU should be ashamed.
by MWR , 07/06/2009
My dog received very good care during our visit to this facility - staff was very caring.
This place is unethical
by Krisot , 05/09/2009
Never have I been to a vet clinic that won't treat a cat for constipation without running $800.00 worth of tests first. Not to mention the vet made poor kitty SCREAM IN PAIN just by taking a temperature. My dear sweet vet in Beatrice has never even made my other 5 cats flinch when taking a temperature. We asked for an x-ray to confirm the constipation, the x-ray was $99. No problem, Lucy is wirth $99 plus the $75 exam fee. No they wouldn't take the x-ray without doing $700 of blood tests too. Since when is blood work needed to treat constipation. It's not like this was the result of megacolon or our tenth trip in. This was the first time Lucy was ever sick. When we didn't have $800 they refused to treat the cat. Unethical! So much for humane treatment. They would rather see a cat die then take a $99 x-ray. Talk about vets only in it for the money. I will never take another animal there plus I am considering turning the vet into the board of veterinary medicine. This place should be ash