Animal Care Hospital-Waterford

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OPEN NOW - Closes at 8:00pm

They are amazing and I would never take my fur babies anywhere else. The veterinarian and staff are truly the best.

Love this place! Been taking my pups here for years for their annuals and never had a bad experience. Plus the girls/techs are great

I've been coming to animal care since 2012, this clinic has done everything from vaccinating my 3 dogs, and 4 cats to all of their spays/neuters and even a cruciate surgery on my frankie. The worst i've ever encountered here was a little bit of a wait on a couple visits but not too big of a deal they have good prices, the girls and front desk are super sweet, ive seen a total of 3 different doctors over the years and have had nothing but good experiences, good record keeping i have a couple animals on constant meds.

I'm very disappointed with my first visit with my kitty to this place. This was her first physical since I've gotten her too (October 8th), so I had many questions. Dr.Spencer was the vet that "examined" my cat. I don't understand how he is a doctor. One of the first things to come out of his mouth was that he knew I got my cat on a Saturday because his wife died a day before I got her (which was a year ago for him). I mean, I feel bad, but this isn't something you discuss in a professional setting immediately with someone you just met. Also, with all of my questions I basically got an "I don't know" with shrugged shoulders and hands out. He didn't have any real answers to the about 8 questions I had. One of which was about her breed. He said there aren't any black Maine Coons which I know this as a fact to be false. He kept saying it and I didn't want to argue with him. I'm also worried that that my kitty might get sick from being in the examination room. After they told me to let her out, I figured the rooms were sanitized after every animal exam, and when I asked the doctor about it, he said that the rooms are "mopped about a few times a day". What?? They need to be mopped and sanitized after EVERY patient. He also needs to go to a dentist because his breath is horrifying. If you are going to be in such close proximity with so many people a day, it would be polite to visit a dentist. Gross. The 3 young girls there seemed pretty nice and the prices weren't bad, but I will never take my cat back this place or recommend it to anyone. And great, my cat literally just sneezed...I really hope she didn't catch anything from that dirty exam room (or doctor's hands which he didn't wash before examining her with no gloves.) All in all, I felt very disappointed when leaving this place. What a waste of money.
*UPDATE* I just spoke to someone who talked to the supervisor that was there and they didn't care whatsoever about any of my concerns, so note that the replies from this facility promising to work something out are blatant lies. They also said that it's totally fine to cross contaminate germs from the door handle (and whatever else this clueless doctor touched) to my cat's mouth.

Took my 11 month old puppy to get neutered, they kept him over night because of the bleeding. and now 2 days later his stitches came out and he's now bleeding again! I called to get him immediately and the lady who answered the phone, played it off like it was no big deal and oh the doctor is in surgery, and so on and so forth. I am not happy how they cared for my dog and acting like its no big deal. I am not EVER using this place again

DO NOT TAKE YOUR ANIMALS HERE!! They abuse animals either in front of you or without you. Dr. Spencer is very unprofessional, rude, abusive and CLUELESS!! AND gave my dog the wrong set of shots!! DONT waste your money here! Even a Vet Tech walked out on her job due to the inhumane things they choose to do to animals. Go to Dr. Baylis or Project hope. Save your babies!!

Warning: if you actually like the animals you have to remain alive and well, make sure to steer clear of the vet named "Dr. Spencer". After a simple teeth cleaning my cat was dead within 3 months! Vet #2 looked into her mouth (shortly after that guy lost my business) she immediately said "there's a bad tooth & a fistula to the sinuses. He should have sutured that closed". A bacteria started to eat away at her mouth, this place is nasty & should be closed. I watched a dog get its nails cut too short & bled on the lobby floor. A tech put cream on the dog's nail, then just walks away. Then another dog came in & started to lick it off, I had to say something to get them to use a damn mop. The same tech who stopped the bleeding dog acted like she didn't see a pile of blood on the floor, lazy. Also "vet" Spencer can't prescribe things that all other vet's can? Wonder what they are guilty of? All the other poor innocent animals he's killed deserve so much better than this quick oil crap hole!

I took my puppy to this guy, and I was begging him to give my puppy a parvo test because she was throwing up and had bloody stools, he would not give her the test, and claimed she was to active to have parvo, and he gave her an antibiotic shot, and also the parvo vaccine, then she got worse, so I took her back the next day, he then tested and treated her because she did have parvo, and I have proof that your not suppose to give a sick puppy that vaccine when they already have it. My puppy did die, and he kills my puppy, so if people love their animals, don't take them to animal care hospital, because he will kill them.
From Rebee Hansen
Someone who loved their puppy

The girls and the doctor very nice and helpful. It's easy to get in and they help you right away. My daughters kitten was sick and they got her in that night.

Very happy with the prices. The staff and Doctors take very good care of my 4 pets i could not be any happier with a vet clinic.

best place to take your pets to. the staff there were incredible! they took such excellent care of my 2 dogs! it was nice and clean there, the staff were just awesome! they were super friendly and really knowledgeable! my dogs loved them! i would highly recommend them!

i had an amazing experience here. they had a nice, clean, and friendly environment! they took good care of my dog, i took him in to get a teeth cleaning and he came out looking brand new. they had wonderful prices and even better service! the girls there were so sweet and the doctor was very nice as well, ill definitely be going back there and would definitely recommend them

i would highly recommend them. they took such great care of my kitten the girls were so friendly! the doctor was great there were all very welcoming and treated us really good. and the prices are wonderful

Happy pup makes a happy mum! Great staff great prices. Thanks for all the information for a new puppy mum. You girls were great!

the girls were awesome there, they really took their time to get to know me and my dog which was great. the doctor was incredible, he knew what he was talking about didn't waste any time when it came to helping me and my dog. the prices were great. my dog was urinating blood and i am so glad i chose to take her here because they fixed her right up! they took xrays and ruled out bladder stones but she did have crystals so i had to put her on some special food, but im really glad that they caught this before it was to late. i really appreciate that they managed to get me in late because i couldn't get there til 7:45pm and they still took the time to see me! they were so wonderful there! i would recommend them any day they were awesome!

i had the most amazing experience here. this is the only place i will be taking my dog from now on. the girls there are very welcoming and very sweet. dr. spencer was extremely knowledgeable and they didn't run me through loops like many other vet clinics have before. they got straight to the point. they have good prices and they even worked with my budget which was really great! i brought my dog in because she was vomiting and wouldn't eat or drink anything she has a high temperature and within days after taking her she was so much better i am so thankful for them! i would highly recommend them!

Dr. Spencer is the best! I've brought my 8 year old cat and my 2 month old puppy to him, and they love him! He was very nice, and gave me a lot of advice about puppy training. The staff was very helpful, and gentle with the little one. Will be going back!

Very friendly staff. Treated my dog like he was their own. They had very affordable prices as well. I really enjoy this vet, and plan to stay with them for a while!!

Do not use this place. Took my 6 month old kitten in to get fixed and declawed. Was called later that day told she died. She went in to cardiac arrest. They will never touch another animal of mine. Never got a call or card from them.never got the reciept they promised to send me. Really poor way to run a business. Shady.

If you value your pets don't take them here! I took my Boston terrier here with what I thought was a UTI. The doctor gave my dog an exam and told me it could be kidneys stones or cancer and his bladder was so full he couldn't pee it out! I found out after four X-RAYS, a urine analysis and an exam and sitting for two and a half hours that they were giving up and sending us on our way. They charged me $260 some odd dollars and referred me to the humane society and told me if he made it through the night and his bladder didn't explode we might need to put him down! I stayed up with him all that night and took him in to see our regular vet at Family Pet Practice and they fixedly overnight! I will NEVER take my dogs here again or recommend this vet to anyone.