by jim , 05/10/2009
great service they provide thank you for the great job.very profesinal and helping people.
Extremely pleased with service!
by Steven , 09/18/2009
American Valet has been providing valet service at Scottsdale Fashion Square for many years and we are extremely pleased with the service they provide.They are vey customer service oriented and are always looking for ways to enhance our customers shopping and dining experience at the mall. American Valet has been a superb business partner and we look forward to our relationship extending long in to the future.
by Christopher , 09/18/2009
In February of 2006, American Valet began to provide their shuttle services for approximately 100 of our employees to and from 2 parking facilities. Now, through our most recent parking phase, American Valet effectively shuttles more than 1300 employees from 7 parking facilities and we continually add more.American Valet has been extremely accommodating and quick to adjust for the constant changes. With the help of their courteous staff our employees have made the transistion of relocating their parking spots with ease. They have succeeded in making the ride on the shuttles a pleasureable one, as shown by their anonymous rider comment cards. In addition to their shuttle service, we have utilized their valet services for our special events. Our executive team personally requests their valet service, because of their superior customer service, ability to handle large events and difficult parking situations.
Outstanding customer service!
by Margi , 09/18/2009
American Valet has provided parking management services at Phoenix-Mesa Gateway Airport since April 1, 2008. During this time, American Valet has provided outstanding customer service to patrons, as well as maintaining a high level of reliability in shift coverage and revenue accountability.The company and employees demonstrated an exceptional level of flexibility with procedural changes and schedule coverage. We have been very satisfied with the balance of exceptional customer service and high operational effcience.
by Mark , 09/18/2009
It has been two years since we started service here at Westgate City Cneter and thanks to all of the hard work of the dedicated staff, our valet program , like the development, continues to grow. Their professionalism, attention to detail and high level of customer service has set a standard that our guests have grown to value.American Valet's commitment to being a partner in the project has also set a standard that I personally look for when considering any of my other service providers here at Westgate. I know that if I have any needs, American Valet is only a phone call or email away!
by Christina , 09/18/2009
I have had the pleasure of working with American Valet, who have been servicing Chandler Fashion Center since its opening in 2001, and have found them to be a very good partner.They are a very efficiently run organization, always accommodating and extremely customer service oriented.
Seamless & Natural
by Mickey , 09/18/2009
Mike began providing valet services here in April of 2004, and we have nothing but praise for the service they provide. The Kierland Commons environment is very demanding, not only due to the multi-faceted lifestyle component, but also the constant influx of traffic, especially during peak times. American Valet manages this stream and constantly exceeds our expectations.With 5 locations throughout the property for customers to use, American Valet integrates with the center in a way that is seamless and natural. The valets are extremely customer service oriented, which enhances the atmosphere we strive to create for our guests. We value our partnership with American Valet, and view them not as a company, but part of the Kierland Commons family.
Service excellence and Operational quality
by Douglas , 09/18/2009
It's my pleasure to write of our experiences with American Valet as they relate to our parking garage. Since February, 2007, American Valet has provided the parking management for our 522 space garage. They have provided us professional service, dependable employees, and an obvious desire to improve our operation. Their company's emphasis on service excellence and operational quality matches our own corporate culture, which has made for an excellent working relationship over the years.I would not hesitate to recomment American Valet for parking garage operations management of for any of the many other services they provide. We appreciate and value their service to our medical center.
Professional & positive attitude!
by John , 09/18/2009
Banner Heart Hospital employed AMerican Valet in 2005. Initially, our intent was to use valet only during our busy winter season, however the complimentary parking was such a huge success to our customers we now offer the service year round. American Valet's professionalism, positive attitude and above and beyond approach to services, i.e. changing tires, has complimented our mission of making a difference in people's lives through excellent patient care. Great job American Valet!!!
HUGE THANK YOU!!
by meagan , 12/09/2009
We would like to extend a HUGE Thank You to everyone who was involved with the Board of Visitors event at the Camelback Inn. Over 400 cars were parked with not one incident!!!Everyone was so impressed with the service that was provided. This year was the bes by far! Many guests left at once after the event and the cars were returned to everyone promptly, with minimal waiting. Thank you! Everyone worked together as a team and it really showed with excellent customer service! Meagan