American Red Cross

Be prepared!

DexKnows Rating: 1.0 stars (5)

315 W Nora Ave
Spokane, WA 99205

American Red Cross

Saturday closed (show)

Monday: 8:00am - 4:30pm

Tuesday: 8:00am - 4:30pm

Wednesday: 8:00am - 4:30pm

Thursday: 8:00am - 4:30pm

Friday: closed

Saturday: closed

Sunday: closed (hide)

47.673862 -117.41623

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MON 8:00am - 4:30pm TUE 8:00am - 4:30pm WED 8:00am - 4:30pm THURS 8:00am - 4:30pm FRI closed SAT closed SUN closed
Description: The Inland Northwest Chapter of the American Red Cross offers a wide-range of services and programs to residents in eastern Washington and Northern Idaho. These include:

Health and safety classes: First Aid/CPR, AED, pet first aid, babysitter's training, wilderness first aid, family caregiving, blood-borne pathogens and HIV prevention education. Call or visit our website for a complete listing of all available classes and workplace training services.

Disaster relief: Assistance available to victims of disasters such as house fires. Assistance may include temporary housing, clothing, food, replacement of medical items, mental health counseling, and referral services.

Emergency preparedness: Workshops available to help make your business or organization ready for emergencies.

Service to armed forces: Services are available to members of the armed forces, their families' members, and veterans. Programs include coping with deployment classes, emergency communications for deployed soldiers, outreach to veterans, and engagement programs for military children.
Brands: American

Additional Contact Information

Fax: (509) 326-3336

Toll Free: (800) 793-0278

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Phone System

by Sandy , 09/14/2011

I have a donation of toiletry bags made by a local service organization. Calling the Red Cross only gets me a hang up and no one to talk to about donation. How is anyone able to get to these people?

Response from Business - 2011-09-15 08:23:50
Hi Sandy - thank you for your donation. We are going through some changes with our tech systems and unfortunately it has been affecting our phones recently. Please call Mary at 509-326-3330 x217 so we can coordinate this donation with you.

American Red Cross

by Mozilla Firefox , 07/05/2011

I was attempting to get the site information for the National Headquarters, instead your bloody service sent mme to Yakima, WA.. Totally useless.


by KATHLEEN HAHN , 06/03/2011


Response from Business - 2011-06-03 08:26:28
Hi Kathleen - we really appreciate your interest in waiting to help the tornado victims with these items. There are several reasons that the Red Cross does not typically accept items such as these for disaster victims including: (a) the cost to ship items across the country is cost prohibitive, (b) by accepting cash donations, we can purchase items like these in bulk around the areas that were affected which stimulates the local economy and supports local residents, (c) it is our goal to provide equal services such as food and shelter to all disaster victims and we are not able to do this if we distribute the various household items that we receive. I hope you understand!

Very slow

by jokonda2005 , 05/18/2011

I am the owner of a motel where the Spokane American Red Cross puts people to stay when they need it and the Red Cross people take forever to send payment. They are always missing some document, so payment is late again. We give a discount and try to be helpful and we end up waiting for the payment over a month. This happened couple of times and we are extremly disapointed. I always want to help, but I always get screwed up. Someday because of organizations like theirs I might not help somebody that deserves it.

Response from Business - 2011-05-19 10:35:24
Thank you for your review and making us aware of this situation. We very much appreciate your motels' willingness to work with us on helping disaster victims and I am sorry that you have had a poor experience with the payment. This is something that we would like to remedy immediately so that we don't lose your partnership. We would greatly appreciate it if you would consider contacting our Emergency Services Director at 509-326-3330 x 220 or so we can understand the issues and work toward a solution.

On line help

by Perplexed , 12/23/2010

Between "Push this for that" and "call this number for that" I probably would have died if I really needed help. I was attempting to obtain an E-mail address in order to request a clarification of an item in a "Be Red Cross Ready" mailer we recently received. So much for that idea.

Response from Business - 2010-12-27 09:14:09
Thank you for your feedback. We have implemented a new phone system and I am sorry that our prompts were not clear. Feel free to email me at and I will be happy to answer any questions you have. Thank you! Megan Snow.

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