American Overhead Door

~Family Owned & Operated Since 1985~

http://www.WeDoGarageDoors.com

(719) 623-4584

2812 N Prospect St
Colorado Springs, CO 80907

38.869957 -104.81126
http://www.dexknows.com/business_profiles/american_overhead_door-b651128

DexKnows Rating: 4 stars (9 Ratings and Reviews)

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Open 24 Hours / 7 Days a Week

Description for American Overhead Door

American Overhead Door Co. proudly serves Colorado Springs, CO. Do you need your garage door fixed now? We are standing by to meet your emergency needs.

We perform residential and commercial garage door and opener repair. Call us 24 hours a day and seven days a week for immediate service! We work on all makes and models and specialize in broken springs and cables. We also offer sales and installation of new doors.

We specialize in:

• Broken Springs
• Broken Cables
• Opener Repairs
• New Opener Installations

Our products include:

• Residential Style Garage Doors
• Custom Covered Doors
• Sectional Steel Doors
• Carriage House Style Doors
• Residential and Commercial Openers

American Overhead Door Co. is a member of the Better Business Bureau. We carry the top brand names that you trust including Clopay, Ankmar, Amarr and Liftmaster. With over a century of combined experience, no job is too big or too small for us. We are proud to offer a guarantee on all labor and parts.

Call us now for repair and ask about our military and senior discounts!

New!!.. You rely on your opener to do it’s job…open your door. Ever get to work and wonder if you closed your garage door? If so, you may want to consider the MyQ system that enables you to close your door remotely using your smart phone or computer! Call us for details.


Category: Residential Garage Doors|Residential Doors and Windows|Fence Contractors|Doors|Garage Ideas|Garage Doors

Reviews of American Overhead Door

2 Unreasonable Charge for Weather Stripping by Mike - 04/04/2014

February 2014. Called and told them I needed stripping for a 16' door. Would have expected them to have a variety of styles, but did not have much of anything. Next guy shows up without any at all because he wasn't told what he was coming for. Now to the 3rd visit for a ten minute job. The original guy comes back and I help him install it. At $3- per foot I assumed that included installation since it's the cheap stuff (probably $12-15 worth at most). I helped install and it took no more than 10 min. While he's sitting in his truck and doing the bill he asks if I want it lubed. I hesitated because garage doors were already closed and I didn't think it was necessary. But he said it's included in the cost so I said, Ok. He hands me the bill: $48- for Stripping; $5- for Lube; $85 for Labor; and $4.04 tax. Total: $142.04 Talk about adding on! That was outrageous and I told the mgr "Jimmy" the same, when I called to express my dissatisfaction. He said he'd take $15 off the bill. No where was there a service call fee expressed, or billed, but they make that up and more when they do anything at all!doing the bill he asks if I want it lubed. I hesitated because garage doors were already closed and I didn't think it was necessary. But he said it's included in the cost so I said, Ok. He hands me the bill: $48- for Stripping; $5- for Lube; $85 for Labor; and $4.04 tax. Total: $142.04 Talk about adding on! That was outrageous and I told the mgr "Jimmy" the same when I called to express my dissatisfaction. He said he'd take $15 off the bill. No where was there a service charge expressed or billed, but they sure do add up charges that you don't know about until you see the bill!

Response from Business - 05/24/2014
There are many different types of the bottom seal for doors. Each manufacturer has a different style that fit into track on the bottom of the door.We can not carry every style on a truck. Sometimes we have to see if it is the standard style, if not, we have to make another trip to match the profile.A standard service call is $85.00 and part of the service call is to lube the door, tighten the hinges and screws, check the spring tension, check the operation of the door and safety check. We are sorry that you assumed that installing parts and sending out a service truck was for free. In a service fee is drive time to the jobsite and the labor of the service tech on site. I do not believe that you can find any company that will drive to your home and work on a house for free.I am sorry that you felt that the entire service with parts was under $50.00, We will try harder to relay the service fee before we come out to a home. Our service record is excellent with the BBB and we earned the Excellence in Customer Service in 2013.Thank you for bringing this to my attention. We will try harder on our customer service.Gary, PresidentAmerican OH Door

5 Very Helpful and Honest by George from Monument - 07/31/2013

I contacted AOD about a falty wired garage door switch/opener. They educated me on how to install the new opener and gave me tips on some issues I was having after it was installed by me. Well, it turned out it was not the switch but the wiring from the switch to the opener. AOD reimbursed me for the switch they sold me. They gave me the wiring and fasteners at no charge to make the repair. Now it works like a charm. I think back and know they could have really taken me for a bath...but they did not... they were honest, that is what makes for good business and trust in a company.George, Monument CO

5 could not be happier by becky M - 03/21/2013

thank you so much - so reasonable - My husband recently passed and this was the first thing I had to handle. You guys are the best

1 AVOID if you are a Woman! by Lady Sha - 03/19/2013

Came out for an estimate and then tried to bill me for 1 hour labor ($120.00) when I did not want to pay $200 dollars more than their competitor for the same product. When I told him two days later that I was going to use a different garage door company because of price he threatened me with lien on my house if I didn't pay him cash. That same day he showed up at my house demanding money and wanted to know who I was using, warned me that everyone else uses inferior products, he wouldn’t leave, stood on my front porch, when my boyfriend came out to talk to him he changed his tune and apologized for the misunderstanding and agreed that he would not charge us, Within two weeks, I received a bill for the full amount. It is obvious that this company preys on women. I filed a complaint with the BBB.

Response from Business - 03/20/2013
The facts are incorrect.They called for emergency service request at 11:00 pm on a Friday night to get their car out of the garage. They were informed of the charges before our tech left his house on the phone. We got the car out of the garage at midnight and scheduled to complete the work the next day. We came out the next day to discuss the work. Before we did any work, we discussed the charges. The denied the work and the customer is liable for the charges to get the car out of the garage at Midnight. If you call a plumber, tow truck and any other technician at midnight, you will be charged a service fee.This is not a warranted complaint. No liens were threatenedNobody requested cashNobody said that we work for free at midnight to get this customer to an event on Saturday morning.The comment on preys on women. The man who lives in the house was there the whole time and watched our tech get his car out of the garage.We have responded to the BBB.We have provided the proper customer service.We provided 24 hour service and have not been paid for the service.Call American to discuss this matter.Also, please review all other comments. Our service has been excellant.

5 OVERHEAD GARAGE DOOR by OVERHEAD GARAGE DOOR - 12/31/2012

Overhead Garage Door Company of Colorado Springs is so professional and pleasant. I called for them to give me a tune-up. Mark Zimmerman advised me of a popping I had been hearing for over a month. After talking with him I chose to get a new garage door. He was so professional and knowledgeabe. I just had my new insulated garage door put in this morning. Mike Reese came and installed it. He was prompt and on time. He finished in the time he said he would be done. The garage door looks beautiful. I am so pleased with Overhead Garage people and their products. Their Customer Service is excellent and their service and quality is excellent. On a scale of 1 to 10, I have to give them 10+. I would recommend everyone to deal strictly with Overhead Garage 1205 Ford Street, Colorado Springs, CO 80915. Thank you Overhead Garage Door.

5 Replace two-bay doors and door lift by Ed - 11/12/2012

Gary and Thomas were professional, prompt and competent from the estimate process to the final installation. Highly recommened.

5 guys were great by merrillee - 10/29/2012

you guys did a great job and were cheap thx

5 OVERHEAD DOOR OPENER INSTALLATION REVIEW by JACKNORMA - 11/30/2011

I RECENTLY CONTRACTED WITH AOD TO REPLACE MY ANCIENT AND DISFUNCTIONAL DOOR OPENER WITH A STATE-OF-THE-ART UNIT. THE INSTALLATION WAS ACCOMPLISHED BY CHRISTOPHER M. IN A HIGHLY PROFESSIONAL AND PROMPT MANNER. CHRISPTOPHER 'S PERFORMANCE IS HIGHLIGHTED BY HIS TECHNICAL SKILL, ATTENTION TO DETAIL AND CUSTOMER SATISFACTION. HE IS A PROFESSIONAL IN EVERY RESPECT, A GENTLEMAN AND A CREDIT TO HIS ORGANIZATION. I HIGHLY RECOMMEND YOU SEEK HIS SERVICES WHEN DEALING WITH AOD. THANK YOU , JACK.

5 Great Service by bmusafa - 10/21/2010

American Overhead prices are reasonable. The quote over the phone was accurate to the final bill. They left my door clean and in great working order. I would use them again and I have told my friends to use them.

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Serving: Colorado Springs CO (Metro), Pueblo CO (Metro)

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