bad alignment and broke two studs : ( by
I had alvarez replace all four of my tires a month ago, not only did they break two studs that held a tire on they lot two lug nuts and messed up the alignment. When i called them the next buisness day they didnt belive me and asked what i did to my car to mess it up ! I was dissapointed so I took my car to discount where they fixed it and in the future its where I ll buy my tires !!!
Fast, good work, good price. by
Pros: Very friendly, good pricing, good work.Cons: Lacking a professional atmosphere.Four stars!
never go anywhere else by
Rhonda Wynn -
Great price,s very up front, won't sell you anything you don't need. We always recomend Alvarez!
Been dealing with them for years by
I have 4 trucks and always call around for prices before buying. Alvarez is always in the top 3 for pricing. I usually drop the truck off and come back for it later so I am not waiting on them all day. I have never had any problems. The servive was always good.
We Value Your Business!! by
The Owner -
Re: Lisa DanielsonThank you for your business and feedback. Itâs very disappointing to receive a comment like this we work hard to offer good and friendly service, and Iâm sorry that we didnât meet your expectations. Alvarez Tire has been a trusted name and a staple in the Prescott area for over 30 years. I hope you will give us another chance in the future. If youâd like to contact me call Nick Alvarez at (928) 772-7720.
Worst service ever! by
Lisa Danielson -
Worst!I was told $125 for one tire to be mounted & balanced. Out the door total. I asked them to swap 1 tire to a different rim, he said it would be some additional labor, and they were going to give me a new lug nut key. He said 45 minutes. And said it would be right at $150 out the door. 1 hour later, they were just getting the tire from the warehouse, and had 1 old man working on it. And 30 minutes later we had to pay. It was $175 and they charged us for the labor & lug key. I asked for my lug key back, they couldn't find it! I had asked them to check tire pressure in all tires, they did not do it. They dropped my rim in the shop, never even taked to us, or told us if they were done or not. I emailed, and of course, no response! Will not go back. EVER!
mom of 3, I always feel like they are looking out for my cost and keep up on my car. I always recieve great service and great prices. My car has 184,000 miles. Thanks to Alvarez Tire!!!!
good service great price always busy but they they get done in a decent amout of time
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